Qualification Outline
22/07/2026 10:46 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate III in Employment Services
Certificate III in Employment Services
CHC30502
S279
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 09/09/2007 | Current | Approved |
Description
Schedule
1.
14 Units must be selected for this qualification including:
- 10 Compulsory units
- 4 Elective units
COMPULSORY
Complete 8 of the compulsory units listed below.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| S3054 | CHCCS1B | Deliver and monitor service to clients | 55 | Unit of competency |
| S3169 | CHCINF2B | Maintain organisation's information systems | 20 | Unit of competency |
| S3221 | CHCORG3B | Participate in the work environment | 35 | Unit of competency |
| S3196 | CHCOHS301A | Participate in workplace safety procedures | 25 | Unit of competency |
| S3130 | CHCES303A | Use labour market information | 25 | Unit of competency |
| S3048 | CHCCOM3C | Utilise specialist communication skills to build strong relationships | 40 | Unit of competency |
| S3128 | CHCES301A | Work in the employment services area | 45 | Unit of competency |
| S3058 | CHCCS301A | Work within a legal and ethical framework. | 40 | Unit of competency |
2.
Select one of the following units.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| S3892 | CHCDIS9C | Maximise participation in work by people with disabilities | 45 | Unit of competency |
| S3138 | CHCES406A | Provide job search support | 40 | Unit of competency |
3.
Select one of the following units.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| S3219 | CHCORG29A | Provide coaching and motivation | 50 | Unit of competency |
| S3126 | CHCDIS8B | Support people with disabilities as workers | 45 | Unit of competency |
4.
ELECTIVES
Select 4 electives from the list below
OR
other Community Services units,
OR
units relevant to work undertaken in Community Services,
OR
a combination of the above.
See the Community Services Training Package (CHC02), for the Qualification Packaging Rules and the Complete List of Units available as Electives.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| S2959 | CHCAD1C | Advocate for clients | 30 | Unit of competency |
| S3879 | CHCCD12D | Apply a community development framework | 45 | Unit of competency |
| C3631 | BSBSLS301A | Develop product knowledge | 20 | Unit of competency |
| S3062 | CHCCS401A | Facilitate co-operative behaviour | 35 | Unit of competency |
| C3632 | BSBSLS302A | Identify sales prospects | 20 | Unit of competency |
| C3633 | BSBSLS303A | Present a sales solution | 40 | Unit of competency |
| S3063 | CHCCS402A | Respond holistically to client issues | 50 | Unit of competency |
| C3634 | BSBSLS304A | Secure prospect commitment | 10 | Unit of competency |
| C3636 | BSBSLS306A | Self-manage sales performance | 40 | Unit of competency |
| C3635 | BSBSLS305A | Support post-sale activities | 20 | Unit of competency |
5.
Suggested Electives for:
Job Matching Consultant, Employment Services Consultant, Employment Consultant.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| S3131 | CHCES304A | Deliver recruitment services | 30 | Unit of competency |
| C3632 | BSBSLS302A | Identify sales prospects | 20 | Unit of competency |
| S3192 | CHCNET2B | Maintain effective networks | 20 | Unit of competency |
| C3633 | BSBSLS303A | Present a sales solution | 40 | Unit of competency |
| S3063 | CHCCS402A | Respond holistically to client issues | 50 | Unit of competency |
| C3634 | BSBSLS304A | Secure prospect commitment | 10 | Unit of competency |
| C3636 | BSBSLS306A | Self-manage sales performance | 40 | Unit of competency |
| C3635 | BSBSLS305A | Support post-sale activities | 20 | Unit of competency |
| S3066 | CHCCS405A | Work effectively with culturally diverse clients and co-workers | 30 | Unit of competency |
6.
Suggested Electives for:
Field Officer (New Apprenticeship)
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| S3134 | CHCES402A | Deliver New Apprenticeships services | 25 | Unit of competency |
| C3640 | BSBMKG302A | Identify marketing opportunities | 40 | Unit of competency |
| C3632 | BSBSLS302A | Identify sales prospects | 20 | Unit of competency |
| S3192 | CHCNET2B | Maintain effective networks | 20 | Unit of competency |
| C3633 | BSBSLS303A | Present a sales solution | 40 | Unit of competency |
| S3063 | CHCCS402A | Respond holistically to client issues | 50 | Unit of competency |
| C3634 | BSBSLS304A | Secure prospect commitment | 10 | Unit of competency |
| C3636 | BSBSLS306A | Self-manage sales performance | 40 | Unit of competency |
| C3635 | BSBSLS305A | Support post-sale activities | 20 | Unit of competency |
| S3066 | CHCCS405A | Work effectively with culturally diverse clients and co-workers | 30 | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| D276 | CHC30908 | Certificate III in Employment Services | Qualification |
VET Info Notes
1. This qualification is the copyright of The Australian National Training Authority.
2. For further information on this qualification please contact Tim Delaney, Manager, Curriculum Services, Challenger TAFE on (08) 9239 8384.
3. This qualification was entered on to STARS by the Challenger TAFE on 9 September 2003.
4. This qualification was last edited by Challenger TAFE on 7 December 2003.