Qualification Outline

Date retreived
22/07/2026 7:14 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Certificate III in Kitchens and Bathrooms - Retail Services

Certificate III in Kitchens and Bathrooms - Retail Services

Qualification
National Code:
MSF31313
State Code:
J838
TGA Status:
Deleted
DTWD Status:
Transition (Deleted)
National Endorsed, State Implementation and Classification
Field of Education
0805 - Sales And Marketing
Original TGA Release Date
10/12/2013
Approved Date
19/06/2014
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
C
Nominal Hours
411
Duration
Unspecified
Current Release Number
3.00
Current Release Date
12/07/2016
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
3.00 12/07/2016 Current Approved
2.00 04/03/2016 Replaced Approved
1.00 10/12/2013 Replaced Approved
Description

This qualification describes the skills and knowledge required by those working in the kitchen or bathroom industry providing limited technical advice to customers within a showroom or domestic environment. Advice will relate to a standardised range of kitchen or bathroom designs and fittings to meet client design requirements. It reflects vocational outcomes for those working in a sales environment providing technical and design information and advice on kitchen, bathroom, laundry or related products and design packages. Job roles, such as showroom sales assistants, customer liaison, and marketing officers, use sales and other customer liaison techniques with limited technical information on kitchen and bathroom products and services.

There are no specific licences that relate to this qualification. However, depending on the jurisdiction, licensing or regulatory requirements may apply to the use of some units in this qualification. Local regulations should be checked for details.

Schedule
Packaging Rules
To be awarded the MSF31313 Certificate III in Kitchens and Bathrooms - Retail Services, competency must be achieved in thirteen (13) units of competency.
- four (4) core units of competency
- nine (9) elective units of competency of which:
- select a minimum of six (6) units from Group A
- Group B, up to three (3) relevant units may be chosen from units not already selected in Group A, or units available in this Training Package or in other endorsed Training Packages and accredited courses. Those units must be aligned at Certificate III level or Certificate IV level (maximum one (1) Certificate IV unit).

Units selected from other Training Packages and accredited courses via Group B must be relevant to the qualification outcome and not duplicate units available within this qualification.
1. Core Units

All four (4) units must be completed

State Code National Code Title Hours Type
AWC20 MSMSUP102 Communicate in the workplace 26 Unit of competency
AWC13 MSMENV272 Participate in environmentally sustainable work practices 20 Unit of competency
AWC31 MSMSUP106 Work in a team 26 Unit of competency
AWC15 MSMWHS200 Work safely 26 Unit of competency
2. Group A Elective Units

A minimum of six (6) units to be chosen from Group A.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
BAK44 MSS402051 Apply quality standards 30 Unit of competency
WD984 SIRXSLS303 Build relationships with customers 35 Unit of competency
AWX47 SIRRINV002 Control stock 35 Unit of competency
AUM29 BSBCUS301 Deliver and monitor a service to customers 40 Unit of competency
WI515 MSFGN3002 Estimate and cost job 16 Unit of competency
AUJ72 BSBDES202 Evaluate the nature of design in a specific industry context 30 Unit of competency
AUL40 BSBDES301 Explore the use of colour 40 Unit of competency
WI563 MSFKB3008 Identify cabinet construction and installation methods 20 Unit of competency
WI556 MSFKB3001 Identify processes in kitchen and bathroom projects 70 Unit of competency
W5452 MEM16008A Interact with computing technology 18 Unit of competency
AUK66 BSBFIA301 Maintain financial records 60 Unit of competency
WI458 MSFFT4009 Match furnishing style and materials to customer requirements 24 Unit of competency
AUK60 BSBCMM301 Process customer complaints 20 Unit of competency
AWK35 CUAACD301 Produce drawings to communicate ideas 40 Unit of competency
WI562 MSFKB3007 Provide advice on cabinet design features 35 Unit of competency
AUH95 BSBCUE304 Provide sales solutions to customers 40 Unit of competency
WI514 MSFGN3001 Read and interpret work documents 24 Unit of competency
W8285 MSAPMSUP201A Receive or despatch goods 26 Unit of competency
S6093 SIRRRPK010A Recommend home and home improvement products and services 40 Unit of competency
WI527 MSFID4009 Research architectural styles and movements 40 Unit of competency
AUK43 BSBDES305 Source and apply information on the history and theory of design 65 Unit of competency
WI517 MSFID3001 Source and specify decoration products 10 Unit of competency
WI518 MSFID3002 Style a retail display 36 Unit of competency
3. Group B Elective Units

Up to three (3) relevant units may be chosen from units not already selected in Group A, or units available in this Training Package or in other endorsed Training Packages and accredited courses. Those units must be aligned at Certificate III level or Certificate IV level (maximum 1 Certificate IV unit).

Units selected from other Training Packages and accredited courses via Group B must be relevant to the qualification outcome and not duplicate units available within this qualification.

Replaces
State Code National Code Title Type
W650 LMF32009 Certificate III in Kitchens and Bathrooms (Client Services) Qualification
VET Info Notes
MSF31313 is EQUIVALENT to LMF32009
Entry Requirements

There are no entry requirements for this qualification.

Traineeships and Apprenticeships
No information