Qualification Outline
22/07/2026 7:32 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate II in Hospitality
Certificate II in Hospitality
SIT20212
J428
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 3.00 | 30/07/2013 | Current | Approved |
Description
This qualification reflects the role of individuals who use a defined and limited range of hospitality operational skills. They are involved in mainly routine and repetitive tasks using practical skills and basic industry knowledge. They work under direct supervision.
Job roles
This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops.
Possible job titles include:
bar attendant
bottle shop attendant
café attendant
catering assistant
food and beverage attendant
front office assistant
gaming attendant
porter
room attendant.
Schedule
Packaging Rules
Eleven (11) units must be completed:- six (6) core units
- five (5) elective units, consisting of:
- three (3) units from the elective units listed in the qualification outline
- two (2) units from the elective units listed in the qualification outline, elsewhere in SIT12 Training Package, or any other current Training Package or accredited course.
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
1. Core Units
All six (6) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WF741 | SITXCCS202 | Interact with customers | 5 | Unit of competency |
| WF812 | SITXWHS101 | Participate in safe work practices | 15 | Unit of competency |
| WF667 | SITHIND201 | Source and use information on the hospitality industry | 15 | Unit of competency |
| WF668 | SITHIND202 | Use hospitality skills effectively | 30 | Unit of competency |
| WF779 | SITXFSA101 | Use hygienic practices for food safety | 15 | Unit of competency |
| S8083 | BSBWOR203B | Work effectively with others | 20 | Unit of competency |
2. Elective Units
Five (5) units to be completed.
Please refer to the Training Package for the full details of available units and options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WF632 | SITHFAB101 | Clean and tidy bar areas | 15 | Unit of competency |
| WF636 | SITHFAB204 | Prepare and serve espresso coffee | 30 | Unit of competency |
| WF635 | SITHFAB203 | Prepare and serve non-alcoholic beverages | 15 | Unit of competency |
| WF773 | SITXFIN201 | Process financial transactions | 30 | Unit of competency |
| WF633 | SITHFAB201 | Provide responsible service of alcohol | 20 | Unit of competency |
| WD983 | SIRXSLS201 | Sell products and services | 20 | Unit of competency |
| WF638 | SITHFAB206 | Serve food and beverage | 140 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S597 | SIT20207 | Certificate II in Hospitality | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| J616 | SIT20213 | Certificate II in Hospitality | Qualification |
VET Info Notes
1. This qualification is the copyright of Department of Education, Employment and Workplace Relations.
2. Further information on this qualification is contained in the training Package available from the National register Training.gov.au.
3. This qualification was entered on to the STARS on 4/06/2013.
Entry Requirements
There are no entry requirements for this qualification.
Traineeships and Apprenticeships
Nominal term for school based traineeship is 18 months.