Qualification Outline
22/07/2026 4:11 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate II in Hospitality
Certificate II in Hospitality
SIT20207
S597
Replaced
Replaced
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 01/01/2011 | Current | Approved |
Description
This qualification provides the skills and knowledge for an individual to be competent in a range of activities and functions requiring basic operational knowledge and limited practical skills in a defined context. Work would be undertaken in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes and coffee shops. Individuals may work with some autonomy or in a team but usually under close supervision.
The qualification is suitable for an Australian apprenticeship pathway and for VET in Schools delivery.
Job roles
Individuals with this qualification are able to perform roles such as:
undertaking mise en place prior to service
serving food and beverage to tables
preparing and serving drinks at a bar
selling beverages in a retail liquor outlet
attending gaming machines
providing housekeeping services
providing reception or front desk services
providing assistance in a catering operation.
Possible job titles include:
bar attendant
bottle shop attendant
catering assistant
food and beverage attendant
housekeeping attendant
porter
receptionist or front office assistant
gaming attendant.
Prerequisite requirements
There are no prerequisites for entry to this qualification.
Schedule
Packaging Rules
To achieve a Certificate II in Hospitality, 12 units must be completed:All 6 core units plus
6 elective units
For this qualification, electives may be selected to meet wither a specialist or multi-skilled job outcome, as follows.
SPECIALISATION:
- a specialisation may be achieved by selecting a minimum of 4 elective units from either Specialisation Group A Food and Beverage or Specialisation Group B Accommodation Services.
- the remaining units may be selected from the general elective units listed in the SIT20207 qualification or from any endorsed Training Package or accredited course
- a maximum of 1 Languages other than English unit may be counted as an elective within this qualification
MULTI-SKILLING
- a minimum of 4 elective units must be selected from the general elective units listed in the SIT20207 qualification
- a maximum off 2 elective units may be selected from the Commercial Cookery and Catering units listed in the SIT20207 qualification
- the remaining units may be s
1. Core Units
Complete all 5 core units
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WB948 | SITHIND001B | Develop and update hospitality industry knowledge | 15 | Unit of competency |
| WA623 | SITXOHS001B | Follow health, safety and security procedures | 15 | Unit of competency |
| S6732 | SITXOHS002A | Follow workplace hygiene procedures | 15 | Unit of competency |
| S6493 | SITXCOM002A | Work in a socially diverse environment | 10 | Unit of competency |
| S6492 | SITXCOM001A | Work with colleagues and customers | 15 | Unit of competency |
2. Food-beverage unit
Core - Select the unit (SITHFAB020A) below if you are completing a Food and Beverage specialisation:
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| S6401 | SITHFAB020A | Apply food and beverage skills in the workplace | 40 | Unit of competency |
3. Hospitality unit
Core - Select the unit (SITHIND002A) below if you DO NOT intend to complete the Food and Beverage specialisation:
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| S6420 | SITHIND002A | Apply hospitality skills in the workplace | 40 | Unit of competency |
4. Elective Units
Complete all 6 elective units
The following table outlines ONE example of a training program for this qualification. Please refer to the SIT07 Tourism, Hospitality and Events Training Package for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| WB924 | SITHFAB001C | Clean and tidy bar areas | 10 | Unit of competency |
| WB927 | SITHFAB012B | Prepare and serve espresso coffee | 30 | Unit of competency |
| WB926 | SITHFAB010C | Prepare and serve non alcoholic beverages | 15 | Unit of competency |
| S6385 | SITHFAB004A | Provide food and beverage service | 110 | Unit of competency |
| S6390 | SITHFAB009A | Provide responsible service of alcohol | 10 | Unit of competency |
| S6386 | SITHFAB005A | Provide table service of alcoholic beverages | 50 | Unit of competency |
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| E252 | THH21802 | Certificate II in Hospitality (Operations) | Qualification |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| J428 | SIT20212 | Certificate II in Hospitality | Qualification |
VET Info Notes
1. This qualification is the copyright of Department of Education, Employment and Workplace Relations.
2. Further information on this qualification is contained in the training Package available from Australian Training Products Ltd., Tel: (03) 9655 0600 or Email: sales@atpl.net.au
3. This qualification was entered on to the STARS by the PIPS CSSN, Challenger Tafe.
4. The course outline has been restructured to allown for the selection of specialisation core units, 21/11/2008.
Entry Requirements
Not applicable.
Traineeships and Apprenticeships
Nominal term for school based traineeship is 18 months.