Unit of competency Outline

Date retreived
22/07/2026 1:14 PM AWST

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Facilitate breakthrough improvements

Facilitate breakthrough improvements

Unit of competency
National Code
MSS403041
State Code
BAK19
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
1.00
Current Release Date
22/06/2016
View on TGA
State Implementation and Classification
Approved Date
08/08/2016
Field of Education
080317 - Quality Management
Original Release Date
08/08/2016
Nominal Hours
40
Description
This unit of competency covers the knowledge and skills required to facilitate implementation of discrete targeted improvement activities to achieve breakthrough improvements in selected processes, operations or products. Typically this approach is used for improvements in areas of waste identified through value stream mapping.This unit applies to team leaders and others who are providing guidance and support to assist a team of employees to identify improvements that can be implemented to operations, processes or products in a brief intensive project. The unit also covers ensuring that the improvements are sustained. The process of achieving breakthrough improvements is often called kaizen blitz in lean terminology. This unit assumes that one or more processes and operations have been mapped. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Prepare for improvement event
  • 1.1 Engage team members in the improvement event.
  • 1.2 Identify process or processes to be targeted in the improvement event.
  • 1.3 Assist team members to identify how their own roles contribute to value to the customer.
  • 1.4 Assist team to identify the boundaries of the event, including any imposed exclusions.
  • 1.5 Identify key process indicators and other information required for improvement event.
  • 1.6 Identify skill needs for personnel engaged in breakthrough improvement event and arrange for any required training.
  • 1.7 Establish communication processes with sponsor and stakeholders.
2 Identify improvements
  • 2.1 Assist team to review current processes, operations or products and identify options for radical improvements.
  • 2.2 Facilitate team activities and other relevant personnel to evaluate the options and agree on improvements to be made.
  • 2.3 Encourage and assist team and others to plan the activities and identify metrics to be monitored.
  • 2.4 Facilitate allocation of resources and strategies to manage impact on routine work.
3 Facilitate the event
  • 3.1 Assist team to gather baseline data on the selected metrics.
  • 3.2 Assist team to identify and address barriers to making the improvements.
  • 3.3 Monitor team dynamics and facilitate team focus and cooperation.
  • 3.4 Liaise with sponsor to communicate progress and maintain their support.
4 Evaluate improvements
  • 4.1 Assist team to gather and interpret data on the metrics.
  • 4.2 Facilitate team activities to evaluate the outcomes of the event.
  • 4.3 Identify causes for areas of poor performance from changes and identify any additional changes to address them.
  • 4.4 Report to sponsor and other stakeholders on the outcomes of the event.
5 Embed improvements
  • 5.1 Establish mechanisms to ensure new systems and/or practices are communicated to relevant personnel.
  • 5.2 Motivate team to apply the new systems and/or practices and sustain improvements.
  • 5.3 Ensure the new systems and/or practices are reflected in relevant procedures.
No information
No information
Replaces
State Code National Code Title Type
WD531 MSS403041A Facilitate breakthrough improvements Unit of competency
Replaced By
State Code National Code Title Type
OAS74 MSS403054 Facilitate breakthrough improvements Unit of competency