Unit of competency Outline

Date retreived
23/07/2026 4:50 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Work effectively in the international education services industry

Work effectively in the international education services industry

Unit of competency
National Code
BSBIND302
State Code
AUK54
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
15/09/2015
Field of Education
120505 - Work Practices Programmes
Original Release Date
15/09/2015
Nominal Hours
50
Description
This unit describes the skills and knowledge required to work in international education organisations and includes onshore, offshore, public and private organisations from all education sectors. It applies to individuals providing administration service at various levels of responsibility in the industry.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Access information on work roles and career planning
  • 1.1 Identify information on career prospects in international education industry from appropriate sources
  • 1.2 Identify range of work roles in international education organisations from appropriate sources
  • 1.3 Identify a professional career pathway plan
2 Interact effectively with clients
  • 2.1 Identify and respect cultural and intercultural protocols of industry and organisation
  • 2.2 Identify and comply with organisational client services policies and guidelines
  • 2.3 Apply appropriate crosscultural communication skills in interactions with international clients
  • 2.4 Interact effectively with internal and external clients, coworkers and the public
  • 2.5 Work effectively in a team
3 Perform work tasks effectively
  • 3.1 Manage time and prioritise work role tasks efficiently and effectively
  • 3.2 Follow organisational work procedures and work behaviour guidelines
  • 3.3 Seek feedback on personal performance in work role from others, including appropriate organisation officer
  • 3.4 Review own performance and identify any areas for improvement
4 Comply with legislative and regulatory requirements
  • 4.1 Identify legislative and regulatory compliance requirements and codes relevant to work role
  • 4.2 Comply with legislative and regulatory requirements relevant to work role
  • 4.3 Comply with industry codes of practice
  • 4.4 Check validity of work task processes and outcomes in relation to legislative and regulatory compliance and in accordance with organisational procedures
5 Participate in learning to promote career development
  • 5.1 Undertake an audit of relevant work skills, knowledge and attributes
  • 5.2 Determine appropriate ways of bridging gaps in own work skills
  • 5.3 Identify future skills requirements
  • 5.4 Identify and participate in professional development learning opportunities
No information
No information
Replaces
State Code National Code Title Type
D0748 BSBIND302A Work effectively in the international education services industry Unit of competency
Replaced By
State Code National Code Title Type
OCF19 BSBOPS201 Work effectively in business environments Unit of competency
State Code National Code Title Type
AVR6 BSB30515 Certificate III in Business Administration (International Education) Qualification