Unit of competency Outline

Date retreived
22/07/2026 5:29 PM AWST

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Plan service and supports for children and families

Plan service and supports for children and families

Unit of competency
National Code
CHCECE052
State Code
ODK70
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
20/07/2021
View on TGA
State Implementation and Classification
Approved Date
30/11/2021
Field of Education
090503 - Children’s Services
Original Release Date
30/11/2021
Nominal Hours
35
Description
This unit describes the performance outcomes, skills and knowledge required to explore the needs of children and families experiencing complex challenges and to plan and review services and supports in collaboration with families and with other service providers as required. This unit applies to educators working at a senior leadership level in children’s education and care services in Australia. Work is undertaken collaboratively according to the philosophy of the service. The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian standards and industry codes of practice.No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Explore the needs of the child and family.
  • 1.1. Work collaboratively with families to identify needs of the child and family.
  • 1.2. Gather sufficient information about needs from a range of sources to enable decisions to be made.
  • 1.3. Determine needs for additional interventions or crisis support through collaboration and shared decision making with families.
  • 1.4. Treat and document information according to service procedures and legislative requirements.
  • 1.5. Show and communicate respect for a family’s decision not to share information about their family.
  • 1.6. Demonstrate respect for the family and their child rearing practices in all communications.
2. Provide information about the service and discuss issues.
  • 2.1. Provide accurate and comprehensive information about the service and service system to family members using appropriate language and other communication aids.
  • 2.2. Clearly explain family’s rights and responsibilities in relation to service policies.
  • 2.3. Sensitively communicate with family members about any issues relating to their child.
  • 2.4. Make appropriate referrals and provide required information regarding other services.
3. Facilitate interventions.
  • 3.1. Implement intervention and/or crisis support according to service policy and procedures.
  • 3.2. Monitor intervention and support services in consultation with family and adjust and document approaches to support ongoing satisfaction and positive outcomes.
  • 3.3. Identify and collaborate with other relevant services and professionals that may assist the family.
4. Review service provision with family members.
  • 4.1. Identify and use opportunities to seek feedback from family members and act upon it appropriately.
  • 4.2. Review agreement for service with the family using communication methods suited to the situation.
  • 4.3. Support family members to follow service guidelines according to policy and procedures.
  • 4.4. Explore and negotiate issues and concerns identified by family members through collaboration.
No information
No information
Replaces
State Code National Code Title Type
AVC06 CHCECE028 Collaborate with families to plan service and supports Unit of competency