Unit of competency Outline

Date retreived
22/07/2026 3:06 PM AWST

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Ensure website access and useability

Ensure website access and useability

Unit of competency
National Code
ICTWEB422
State Code
AUP95
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
029901 - Security Science
Original Release Date
16/09/2015
Nominal Hours
15
Description
This unit describes the skills and knowledge required to apply the principles of accessibility and equity in the context of website development.It applies to individuals who are proficient communicators and who provide frontline technical support for ensuring that websites are accessible to end users.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Design a site user test
  • 1.1 Establish the usability test methods
  • 1.2 Identify critical business functions
  • 1.3 Identify the full range of users
  • 1.4 Confirm user expectations through market analysis, business intelligence and customer feedback
  • 1.5 Establish the performance potential of the business, from the business requirements or other approved sources
  • 1.6 Establish the performance measurement and success criteria, to measure actual performance against user expectations
  • 1.7 Test the site when ready and record the outcomes
2. Conduct the user test
  • 2.1 Document the process performance indicators and benchmarks, and disseminate them to a sample group of users
  • 2.2 Assemble a full representative range of users and preferred technologies, to test site features and functions, based on the business specification
  • 2.3 Ensure maximum user satisfaction, through ease of navigation controls and design
  • 2.4 Ensure that user and legal, accessibility, privacy and equity requirements and expectations are met
3. Evaluate the user test
  • 3.1 Collate site performance results and measure them against performance indicators and benchmarks, based on user expectations
  • 3.2 Identify performance shortfalls, and ensure that acceptable performance solutions are developed according to business requirements
  • 3.3 Establish an evaluation feedback mechanism and provide to users
4. Document the results
  • 4.1 Identify solutions to the problems encountered during the testing phase
  • 4.2 Discuss problems with developers and ensure that the solutions are continuously refined
  • 4.3 Ensure that the proposed solutions meet business requirements and user expectations
  • 4.4 Document the final solutions in line with organisational guidelines, and distribute to the appropriate person
No information
No information
Replaces
State Code National Code Title Type
D8145 ICAWEB422A Ensure website access and useability Unit of competency
Replaced By
State Code National Code Title Type
OBS19 ICTWEB449 Confirm website access and useability Unit of competency