Unit of competency Outline

Date retreived
23/07/2026 7:23 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Use utilities and services

Use utilities and services

Unit of competency
National Code
PMAOPS204B
State Code
W8843
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
11/11/2010
State Implementation and Classification
Approved Date
05/11/2008
Field of Education
030717 - Plant And Machine Operations
Original Release Date
05/11/2008
Nominal Hours
40
Description
This unit covers the use of a range of utilities and services in the plant. It includes the selection of the appropriate utility/service from those provided to the plant and recognizing and responding to operational problems as required.
Notes
Elements and Performance Criteria
1. Prepare for work.
  • 1.1. Identify work requirements
  • 1.2. Identify and control hazards
  • 1.3. Coordinate with appropriate personnel
2. Select and use utilities and services.
  • 2.1. Identify utilities and services available in the plant
  • 2.2. Identify key properties, applications and limitations of each utility and service
  • 2.3. Select appropriate utility/service for the required duty
  • 2.4. Use selected utility/service to procedures.
3. Respond to problems.
  • 3.1. Monitor use of utility/service frequently and critically throughout shift using measured/indicated data and senses (sight, hearing, etc) as appropriate.
  • 3.2. Recognise operational problems
  • 3.3. Analyse cause of operational problems within scope of skill level
  • 3.4. Take timely and appropriate action to solve operational problems.
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts.
Codes of practice/ standards
Where reference is made to industry codes of practice, and/or Australian/international standards, the latest version must be used.
Service utilities
This unit of competency includes all service utilities which form part of the utility system. For your plant this may include (select relevant items):
steam - saturated, superheated
air - process, instrument, breathable
water - cooling, boiler feed, plant, waste
inert atmosphere - nitrogen, carbon dioxide
flushing oil.
Problems
Typical problems for your plant may include:
non-supply of products and elements
variation in product and element feed rates
variations in temperature, pressure and flow
blockages or leakage.
Appropriate action
Appropriate action includes:
determining problems needing action
determining possible fault causes
rectifying problem using appropriate solution within area of responsibility
following through items initiated until final resolution has occurred
reporting problems outside area of responsibility to designated person.
Procedures
Procedures may be written, verbal, computer-based or in some other form. They include:
all work instructions
standard operating procedures
formulas/recipes
batch sheets
temporary instructions
any similar instructions provided for the smooth running of the plant.
For the purposes of this Training Package, 'procedures' also includes good operating practice as may be defined by industry codes of practice (eg Responsible Care) and government regulations.
Health, safety and environment (HSE)
All operations to which this unit applies are subject to stringent health, safety and environment requirements, which may be imposed through State or Federal legislation, and these must not be compromised at any time. Where there is an apparent conflict between Performance Criteria and HSE requirements, the HSE requirements take precedence.
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for the Training Package.

Overview of assessment
Assessment of this unit should include demonstrated competence on actual plant and equipment in a work environment. The unit will be assessed in as holistic a manner as is practical and may be integrated with the assessment of other relevant units of competency. Assessment will occur over a range of situations, which will include disruptions to normal, smooth operation.
Simulation may be required to allow for assessment of parts of this unit. Simulation should be based on the actual plant and will include walk-throughs of the relevant competency components. Simulations may also include the use of case studies/scenarios, role plays and 3D virtual reality interactive systems. In the case of evacuation training or training for competencies practised in life-threatening situations, simulation may be used for the bulk of the training.
This unit of competency requires an application of the knowledge contained in the use of the equipment, to the level needed to maintain control and recognise and resolve problems. This can be assessed through questioning and the use of what-if scenarios both on the plant (during demonstration of normal operations and walk throughs of abnormal operations) and off the plant.

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Competence must be demonstrated in the ability to recognise and analyse potential situations requiring action and then in implementing appropriate corrective action. The emphasis should be on the ability to stay out of trouble rather than on recovery from a disaster.
Consistent performance should be demonstrated. In particular look to see that:
early warning signs of equipment/processes needing attention or with potential problems are recognised
the range of possible causes can be identified and analysed and the most likely cause determined
appropriate action is taken to ensure a timely return to full performance
obvious problems in related plant areas are recognised and an appropriate contribution made to their solution.
These aspects may be best assessed using a range of scenarios/case studies/what-ifs as the stimulus with a walk-through forming part of the response. These assessment activities should include a range of problems, including new, unusual and improbable situations which may have been generated from the past incident history of the plant, incidents on similar plants around the world, hazard analysis activities and similar sources.

Context of and specific resources for assessment
Assessment will require access to an operating plant over an extended period of time, or a suitable method of gathering evidence of operating ability over a range of situations. A bank of scenarios/case studies/what-ifs will be required as will a bank of questions which will be used to probe the reasoning behind the observable actions.

Method of assessment
In all plants it may be appropriate to assess this unit concurrently with relevant teamwork and communication units.
In a major hazard facility, it may be appropriate to assess this unit concurrently with:
MSAPMOHS200A Work safely.

Guidance information for assessment
Assessment processes and techniques must be culturally appropriate and appropriate to the communication ability, language and literacy capacity of the assessee and the work being performed.
Replaces
State Code National Code Title Type
C5940 PMAOPS204A Use utilities and services Unit of competency
Replaced By
State Code National Code Title Type
AXN51 PMAOPS204 Select and use utilities and services Unit of competency