Unit of competency Outline
Date retreived
22/07/2026 7:56 AM AWST
22/07/2026 7:56 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Use utilities and services
Use utilities and services
Unit of competency
National Code
PMAOPS204A
PMAOPS204A
State Code
C5940
C5940
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
24/03/2004
Field of Education
030717 - Plant And Machine Operations
Original Release Date
24/03/2004
Nominal Hours
40
Description
Notes
Elements and Performance Criteria
No information
Context
This unit of competency includes all service utilities which form part of the utility system.
For your plant this may include (select relevant items):
steam - saturated, superheated
air - process, instrument, breathable
water - cooling, boiler feed, plant, waste
inert atmosphere - nitrogen, carbon dioxide
flushing oil.
Typical problems for your plant may include:
non-supply of products and elements
variation in product and element feed rates
variations in temperature, pressure and flow
blockages or leakage.
HSE
All operations to which this unit applies are subject to stringent health, safety and environment requirements, which may be imposed through State or Federal legislation, and these must not be compromised at any time. Where there is an apparent conflict between performance criteria and HSE requirements, the HSE requirements take precedence.
This unit of competency includes all service utilities which form part of the utility system.
For your plant this may include (select relevant items):
steam - saturated, superheated
air - process, instrument, breathable
water - cooling, boiler feed, plant, waste
inert atmosphere - nitrogen, carbon dioxide
flushing oil.
Typical problems for your plant may include:
non-supply of products and elements
variation in product and element feed rates
variations in temperature, pressure and flow
blockages or leakage.
HSE
All operations to which this unit applies are subject to stringent health, safety and environment requirements, which may be imposed through State or Federal legislation, and these must not be compromised at any time. Where there is an apparent conflict between performance criteria and HSE requirements, the HSE requirements take precedence.
Assessment context and methods
Assessment for this unit of competency will be on an operating plant. The unit will be assessed in as holistic a manner as is practical and may be integrated with the assessment of other relevant units of competency. Assessment will occur over a range of situations, which will include disruptions to normal, smooth operation.
Simulation may be required to allow for timely assessment of parts of this unit of competency (e.g. element 3). Simulation should be based on the actual plant and will include walk throughs of the relevant competency components. Simulations may also include the use of case studies/scenarios, role plays and 3D virtual reality interactive systems. In the case of evacuation training or training for competencies practised in life threatening situations, simulation may be used for the bulk of the training.
This unit of competency requires an application of the knowledge contained in the use of the equipment, to the level needed to maintain control and recognise and resolve problems. This can be assessed through questioning and the use of what if scenarios both on the plant (during demonstration of normal operations and walk throughs of abnormal operations) and off the plant.
Critical aspects
Competence must be demonstrated in the ability to recognise and analyse potential situations requiring action and then in implementing appropriate corrective action. The emphasis should be on the ability to stay out of trouble rather than on recovery from a disaster.
Consistent performance should be demonstrated. In particular look to see that:
early warning signs of equipment/processes needing attention or with potential problems are recognised
the range of possible causes can be identified and analysed and the most likely cause determined
appropriate action is taken to ensure a timely return to full performance
obvious problems in related plant areas are recognised and an appropriate contribution made to their solution.
These aspects may be best assessed using a range of scenarios/case studies/what ifs as the stimulus with a walk through forming part of the response. These assessment activities should include a range of problems, including new, unusual and improbable situations which may have been generated from the past incident history of the plant, incidents on similar plants around the world, hazard analysis activities and similar sources.
Resource implications
Assessment will require access to an operating plant over an extended period of time, or a suitable method of gathering evidence of operating ability over a range of situations. A bank of scenarios/case studies/what ifs will be required as will a bank of questions which will be used to probe the reasoning behind the observable actions.
Other assessment advice
In all plants it may be appropriate to assess this unit concurrently with relevant teamwork and communication units.
In a major hazard facility, it may be appropriate to assess this unit concurrently with:
PMAOHS200 - Participate in workplace safety procedures.
Essential knowledge
The knowledge referred to in the evidence guide for this unit includes:
identify all items on a schematic of the utilities system and describe the function of each
differences in use and methods between each service and utility
hazards in operation of services
differences between grades/types of services (e.g. grades of steam, air and nitrogen).
Competence also includes the ability to isolate the causes of problems to an item of equipment within the production system and to distinguish between causes of problems/alarm/fault indications such as:
instrument failure/malfunction
electrical failure/malfunction
mechanical failure/malfunction
variations in product parameters (temperature, flows, pressure and levels).
Assessment for this unit of competency will be on an operating plant. The unit will be assessed in as holistic a manner as is practical and may be integrated with the assessment of other relevant units of competency. Assessment will occur over a range of situations, which will include disruptions to normal, smooth operation.
Simulation may be required to allow for timely assessment of parts of this unit of competency (e.g. element 3). Simulation should be based on the actual plant and will include walk throughs of the relevant competency components. Simulations may also include the use of case studies/scenarios, role plays and 3D virtual reality interactive systems. In the case of evacuation training or training for competencies practised in life threatening situations, simulation may be used for the bulk of the training.
This unit of competency requires an application of the knowledge contained in the use of the equipment, to the level needed to maintain control and recognise and resolve problems. This can be assessed through questioning and the use of what if scenarios both on the plant (during demonstration of normal operations and walk throughs of abnormal operations) and off the plant.
Critical aspects
Competence must be demonstrated in the ability to recognise and analyse potential situations requiring action and then in implementing appropriate corrective action. The emphasis should be on the ability to stay out of trouble rather than on recovery from a disaster.
Consistent performance should be demonstrated. In particular look to see that:
early warning signs of equipment/processes needing attention or with potential problems are recognised
the range of possible causes can be identified and analysed and the most likely cause determined
appropriate action is taken to ensure a timely return to full performance
obvious problems in related plant areas are recognised and an appropriate contribution made to their solution.
These aspects may be best assessed using a range of scenarios/case studies/what ifs as the stimulus with a walk through forming part of the response. These assessment activities should include a range of problems, including new, unusual and improbable situations which may have been generated from the past incident history of the plant, incidents on similar plants around the world, hazard analysis activities and similar sources.
Resource implications
Assessment will require access to an operating plant over an extended period of time, or a suitable method of gathering evidence of operating ability over a range of situations. A bank of scenarios/case studies/what ifs will be required as will a bank of questions which will be used to probe the reasoning behind the observable actions.
Other assessment advice
In all plants it may be appropriate to assess this unit concurrently with relevant teamwork and communication units.
In a major hazard facility, it may be appropriate to assess this unit concurrently with:
PMAOHS200 - Participate in workplace safety procedures.
Essential knowledge
The knowledge referred to in the evidence guide for this unit includes:
identify all items on a schematic of the utilities system and describe the function of each
differences in use and methods between each service and utility
hazards in operation of services
differences between grades/types of services (e.g. grades of steam, air and nitrogen).
Competence also includes the ability to isolate the causes of problems to an item of equipment within the production system and to distinguish between causes of problems/alarm/fault indications such as:
instrument failure/malfunction
electrical failure/malfunction
mechanical failure/malfunction
variations in product parameters (temperature, flows, pressure and levels).
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C0925 | PMAPROC204A | Use utilities and services | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| W8843 | PMAOPS204B | Use utilities and services | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| C650 | PMA30102 | Certificate III in Process Plant Operations | Qualification |
| C648 | PMA20102 | Certificate II in Process Plant Operations | Qualification |
| C652 | PMA40102 | Certificate IV in Process Plant Technology | Qualification |