Unit of competency Outline

Date retreived
22/07/2026 4:57 AM AWST

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Support counselling clients in decision-making processes

Support counselling clients in decision-making processes

Unit of competency
National Code
CHCCSL007
State Code
AWB35
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
08/12/2015
View on TGA
State Implementation and Classification
Approved Date
04/05/2016
Field of Education
090513 - Counselling
Original Release Date
04/05/2016
Nominal Hours
80
Description
This unit describes the skills and knowledge required to assist clients to clarify their goals, explore options and develop a course of action.This unit applies to individuals whose job role involves working with clients on personal and psychological issues, within established policies, procedures and guidelines.The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.
Notes
Elements and Performance Criteria
1. Assist clients to clarify goals and requirements
  • 1.1 Explain clearly to clients the policy on record-keeping and confidentiality
  • 1.2 Encourage clients to identify and explore their aims, requirements and ideas
  • 1.3 Assist clients to identify practical goals and requirements for these, and discuss with clients how goals might be modified based on client strengths
  • 1.4 Identify situations where aims and requirements of clients cannot be met, and make referrals to alternative sources of guidance and support
2. Explore options with clients
  • 2.1 Identify collaboratively potential courses of action for meeting individual aims and requirements
  • 2.2 Identify and explore factors which could influence the preference for, and ability to achieve, a course of action
  • 2.3 Determine and explore features and likely consequences of possible courses of action
  • 2.4 Check client’s understanding of what is likely to be involved in each possible course of action
3. Support client to reach decisions
  • 3.1 Assist clients to assess possible advantages and disadvantages of each possible course of action, and their appropriateness for meeting client requirements
  • 3.2 Encourage clients to decide on a course of action and to consider alternatives which could be used, if necessary
  • 3.3 Document decisions and agreed ongoing support within organisation guidelines
No information
No information
Replaces
State Code National Code Title Type
WC872 CHCCSL507B Support clients in decision-making processes Unit of competency