Unit of competency Outline

Date retreived
22/07/2026 9:24 AM AWST

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Support performance management process

Support performance management process

Unit of competency
National Code
BSBHRM403
State Code
AUJ49
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
2.00
Current Release Date
09/04/2015
View on TGA
State Implementation and Classification
Approved Date
15/09/2015
Field of Education
080303 - Human Resource Management
Original Release Date
15/09/2015
Nominal Hours
40
Description
This unit describes the skills and knowledge required to assist in the effective implementation of a performance management system and to facilitate employee performance.It applies to human resource officers, or people in similar roles, who work under the direction of a human resource manager.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Review performance management infrastructure
  • 1.1 Ensure all positions have current position descriptions specifying key requirements of the role
  • 1.2 Assist in reviewing the performance management system to ensure it aligns with the strategic direction of the organisation
  • 1.3 Ensure managers have provided reports of performance indicators consistent with the position description requirements
  • 1.4 Check performance appraisal meetings are held in line with organisational timeframes, that correct documentation has been completed, and necessary parties have recorded agreement
  • 1.5 Check appropriate organisational procedures have been followed for acknowledging good performance and addressing under-performance
  • 1.6 Provide advice and support where there is dissention about performance appraisal outcomes
2 Promote performance management system
  • 2.1 Clarify goals and methods of the performance-management system to employees
  • 2.2 Promote the performance management system to stakeholders
  • 2.3 Arrange or deliver training or instruction on using the performance management system
  • 2.4 Encourage ongoing and regular feedback on personnel performance as well as formal performance appraisals
3 Recommend improvements to performance management system in response to collated data
  • 3.1 Review performance management documentation to establish trends or problem areas requiring attention
  • 3.2 Review patterns in skill or performance gaps and consider requirements and options for performance development
  • 3.3 Assist in revising policies and procedures where necessary
  • 3.4 Suggest improvements to the performance management system
No information
No information
Replaces
State Code National Code Title Type
WG082 BSBHRM403B Support performance-management processes Unit of competency
Replaced By
State Code National Code Title Type
OCF25 BSBHRM411 Administer performance development processes Unit of competency
State Code National Code Title Type
AVT3 BSB41015 Certificate IV in Human Resources Qualification