Unit of competency Outline
Date retreived
22/07/2026 9:03 AM AWST
22/07/2026 9:03 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Advise on swimming pool and spa products and services
Advise on swimming pool and spa products and services
Unit of competency
National Code
CPPSPS4016
CPPSPS4016
State Code
AXF49
AXF49
TGA Status
Current
Current
DTWD Status
Approved
Approved
State Implementation and Classification
Approved Date
20/05/2020
Field of Education
080501 - Sales
Original Release Date
20/05/2020
Nominal Hours
15
Description
This unit of competency specifies the skills and knowledge required to provide clients with specialist advice on swimming pool and spa products and services. It involves developing product and service knowledge to advise colleagues and clients on the features and benefits of swimming pool and spa products and services.This unit of competency supports the work of swimming pool and spa technicians servicing: private swimming pools and spaspublic swimming pools and spas, including:hydrotherapy and therapeutic exercise poolswading and receiving pools associated with water slideswave pools.All work must be carried out to comply with workplace procedures, in accordance with state/territory work health and safety (WHS), regulations and legislation that applies to the workplace. Legislative and regulatory requirements apply to swimming pool and spa technicians but vary according to state/territory jurisdictions. Users must check with the relevant regulatory authority before delivery.
Notes
Elements and Performance Criteria
1 Develop knowledge of swimming pool and spa products and services.
- 1.1 Determine and interpret relevant Australian standards and regulatory, manufacturer and enterprise requirements related to swimming pool or spa products and services.
- 1.2 Source and review industry resources on swimming pool and spa products and services.
- 1.3 Research competitor products, service range and pricing.
- 1.4 Collaborate with colleagues to share swimming pool and spa product and service knowledge.
2 Recommend swimming pool and spa products and services.
- 2.1 Apply enterprise procedures and industry codes of conduct when advising clients about swimming pool and spa products and services.
- 2.2 Evaluate swimming pool and spa products and services against client requirements.
- 2.3 Advise clients of the features and benefits of swimming pool and spa products or services.
- 2.4 Identify complementary swimming pool and spa products or services to meet client requirements.
- 2.5 Respond to client questions regarding swimming pool and spa products and services.
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| WE871 | CPPSPS4016A | Advise on swimming pool and spa products and services | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| BEX0 | CPP41319 | Certificate IV in Swimming Pool and Spa Service | Qualification |