Unit of competency Outline

Date retreived
23/07/2026 12:05 AM AWST

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Determine and confirm client business requirements

Determine and confirm client business requirements

Unit of competency
National Code
ICTICT401
State Code
AUU30
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
020305 - Systems Analysis And Design
Original Release Date
16/09/2015
Nominal Hours
35
Description
This unit describes the skills and knowledge required to determine client business system requirements and verify the accuracy of the information gathered.It applies to information and communications technology (ICT) personnel who are required to analyse client expectations and needs, and recommend business system changes.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Determine context of business need or problem
  • 1.1 Establish the business problem to be investigated, including determining system boundaries, scope and the development methodology to be used
  • 1.2 Choose information gathering method and develop questions appropriate to business problem
  • 1.3 Develop objectives and identify expected outcomes to be achieved
  • 1.4 Document the business problem
  • 1.5 Submit documentation to appropriate person for substantiation
2. Gather information
  • 2.1 Use chosen information gathering method to identify clients of the system and problems they encounter
  • 2.2 Record client responses
  • 2.3 Analyse gathered information to identify new system requirements and establish problem specifications
  • 2.4 Document system requirements and problems
  • 2.5 Analyse physical requirements and identify changes required to implement new systems
3. Confirm system specifications
  • 3.1 Check documentation to ensure it meets client business needs
  • 3.2 Submit documentation to the client for verification of accuracy and approval
  • 3.3 Make changes to the documentation as necessary and indicated by the client
  • 3.4 Submit documentation to client for final approval or sign-off
No information
No information
Replaces
State Code National Code Title Type
D7863 ICAICT401A Determine and confirm client business requirements Unit of competency
Replaced By
State Code National Code Title Type
OBU28 ICTICT429 Determine and confirm client business requirements Unit of competency