Unit of competency Outline

Date retreived
22/07/2026 10:27 PM AWST

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Maintain equipment and software

Maintain equipment and software

Unit of competency
National Code
ICTSAS306
State Code
AUW19
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
080905 - Practical Computing Skills
Original Release Date
16/09/2015
Nominal Hours
25
Description
This unit describes the skills and knowledge required to carry out maintenance and fault repair according to organisational procedures, in order to keep equipment and software operating.It applies to frontline technical support individuals who work under a level of supervision and have some responsibility to maintain computer systems.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Determine and undertake required equipment maintenance
  • 1.1 Examine and review specified equipment and maintenance procedures in order to determine those procedures that can be handled internally
  • 1.2 Organise and undertake internal maintenance as specified in the maintenance procedures
  • 1.3 Report problems promptly to appropriate person
2. Diagnose and repair faults
  • 2.1 Assess an existing problem situation and identify the main problem area
  • 2.2 Test suspected faulty equipment or software for possible failures or performance degradation, using available technology
  • 2.3 Analyse the test results
  • 2.4 Review historical fault data for information of relevance to existing faults
  • 2.5 Develop plans, with prioritised tasks and contingency arrangements for the repair or replacement of faulty equipment or software, with minimum disruption to client
  • 2.6 Liaise with appropriate person to obtain approval for the plans
  • 2.7 Obtain necessary components and repair equipment or software in a timely, organised manner, following work health and safety (WHS) standards
3. Update documentation and make recommendations for future maintenance
  • 3.1 Record maintenance and fault data and equipment modifications, according to organisational standards
  • 3.2 Identify and report instances where preventative measures are needed
  • 3.3 Review and update maintenance and fault data, and report outcomes periodically to appropriate person
No information
No information
Replaces
State Code National Code Title Type
D8061 ICASAS306A Maintain equipment and software Unit of competency
Replaced By
State Code National Code Title Type
OBS65 ICTSAS309 Maintain and repair ICT equipment and software Unit of competency