Unit of competency Outline

Date retreived
22/07/2026 8:11 PM AWST

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Verify client business requirements

Verify client business requirements

Unit of competency
National Code
ICTICT515
State Code
AUU68
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
020305 - Systems Analysis And Design
Original Release Date
16/09/2015
Nominal Hours
40
Description
This unit describes the skills and knowledge required to deal with clients at a senior level, to identify their business requirements and verify the accuracy of the information gathered.It applies to individuals who are senior information and communications technology (ICT) personnel operating with a high degree of autonomy for managing activities.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Establish business relationship
  • 1.1 Identify organisational structure, culture and politics in relation to support requirements
  • 1.2 Identify organisational stakeholders
  • 1.3 Develop business relationship with client across the appropriate number of organisational units
  • 1.4 Schedule regular liaison to manage relationship
2. Determine context of business need or problem
  • 2.1 Work with client to define the business problem to be investigated
  • 2.2 Establish system boundaries and scope
  • 2.3 Manage preparation of appropriate information gathering
  • 2.4 Ensure that project objectives and outcomes are documented
  • 2.5 Work with client to substantiate documentation
3. Analyse new information
  • 3.1 Supervise information gathering from identified clients of the system
  • 3.2 Analyse gathered client responses
  • 3.3 Analyse new system requirements
  • 3.4 Ensure that new system requirements and problems are documented
4. Confirm system specifications
  • 4.1 Review documentation
  • 4.2 Work with client to verify system specifications, updating documentation as required
  • 4.3 Obtain final approval and sign-off from client
No information
No information
Replaces
State Code National Code Title Type
D7897 ICAICT515A Verify client business requirements Unit of competency
Replaced By
State Code National Code Title Type
OBU00 ICTICT526 Verify client business requirements Unit of competency