Unit of competency Outline

Date retreived
22/07/2026 7:58 PM AWST

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Implement planned network changes with minimal impact to the customer

Implement planned network changes with minimal impact to the customer

Unit of competency
National Code
ICTTEN605
State Code
AWC98
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
14/01/2016
View on TGA
State Implementation and Classification
Approved Date
05/07/2016
Field of Education
031307 - Communications Technologies
Original Release Date
05/07/2016
Nominal Hours
120
Description
This unit describes the skills and knowledge required to effectively upgrade network equipment, increase network capacity, install new network elements and change existing network elements. It involves control of planned routine maintenance activities on the network.It applies to individuals with high-level technical skills, working for service providers, asset owners and contractors, who coordinate activities of maintenance personnel and address compliance issues associated with service level agreements.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare for network changes plan
  • 1.1 Obtain relevant legislation, codes, regulations and standards for compliance when conducting work
  • 1.2 Evaluate work order with relevant personnel and identify likely effects, on the network and impact on customers, of the planned changes
  • 1.3 Develop network engineering strategies including management of outages with involvement of the network operations centre (NOC)
  • 1.4 Prepare and produce a network changes plan for approval according to enterprise practice
2. Implement and test network changes prior to customer utilisation
  • 2.1 Implement network changes according to network engineering strategies following work health and safety (WHS) and environmental requirements with minimal impact to customer traffic
  • 2.2 Conduct integration testing of newly installed equipment to ensure interoperability with existing equipment and network
  • 2.3 Conduct performance test to assess network changes as stated in manufacturer's specifications and enterprise acceptance testing procedures
  • 2.4 Analyse test results and rectify problems or escalate according to enterprise procedures
  • 2.5 Initiate quality assurance procedures to ensure confidence in quality of processes according to enterprise policy
  • 2.6 Prepare reports for the appropriate area within the enterprise
3. Enable functionality of network changes to customer
  • 3.1 Monitor network stability prior to connecting customer traffic and take action to rectify any problems
  • 3.2 Enable full functionality of network changes to customer according to the network changes plan, and monitor network to ensure continued stability
  • 3.3 Prepare appropriate documentation according to enterprise requirements
4. Assess and report on implementation of network changes
  • 4.1 Use monitoring data to evaluate performance of the network changes and impact to customers according to network engineering strategies and customer requirements
  • 4.2 Document implementation of planned network changes and recommend any further improvements as part of the enterprise's quality assurance system
No information
No information
Replaces
State Code National Code Title Type
D3497 ICTTEN6045A Implement planned network changes with minimal impact to the customer Unit of competency
Replaced By
State Code National Code Title Type
OBS41 ICTSAS602 Implement change management processes Unit of competency
State Code National Code Title Type
AZI7 ICT60615 Advanced Diploma of Telecommunications Network Engineering Qualification