Unit of competency Outline

Date retreived
22/07/2026 1:15 AM AWST

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Assess and quote to service a recreational vehicle

Assess and quote to service a recreational vehicle

Unit of competency
National Code
MSMRVS401
State Code
AWC38
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
15/12/2015
View on TGA
State Implementation and Classification
Approved Date
04/05/2016
Field of Education
080501 - Sales
Original Release Date
04/05/2016
Nominal Hours
35
Description
This unit of competency covers the skills and knowledge required to assess and quote a job to repair and/or service a recreational vehicle. This unit of competency applies to an individual who will identify the customer’s requirements, determine other specifications for the job, calculate costs, prepare a quote and, once approved, arrange for the job to proceed.This unit of competency applies in enterprises conducting recreational vehicle servicing and repairs and may be applied in different workplaces, sectors and circumstances.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1 Assess job requirements
  • 1.1 Assess any damage and/or identify service requirements
  • 1.2 Select and review relevant plans, drawings or manuals according to type and model of recreational vehicle
  • 1.3 Determine accurately the service and/or repair requirements of the job
  • 1.4 Provide advice or make recommendations on repair and/or service on request
  • 1.5 Identify any options to meet customer preferences and specific job requirements
  • 1.6 Consider and recommend any additional services which may be required
2 Quote the job
  • 2.1 Select repair or service options and agree on scope in consultation with customer
  • 2.2 Identify and calculate materials, parts and equipment required to meet the job requirements and appropriate sources
  • 2.3 Calculate the costs of the job
  • 2.4 Prepare quotation and present to customer in a professional manner
  • 2.5 Obtain customer's agreement to quotation, details of work to be completed and timeframes
  • 2.6 Order parts, materials and equipment, where required, according to enterprise procedures
  • 2.7 Liaise with colleagues and others, where required, to organise the job
  • 2.8 Complete any documentation and file appropriately according to enterprise procedures
  • 2.9 Schedule the job, as appropriate, in agreement with customer and follow booking procedures according to enterprise practices
No information
No information
Replaces
State Code National Code Title Type
S7300 MSARVS401A Assess and quote to service a recreational vehicle Unit of competency