Unit of competency Outline
Date retreived
23/07/2026 12:05 AM AWST
23/07/2026 12:05 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Use personal productivity tools
Use personal productivity tools
Unit of competency
National Code
ICAICT107A
ICAICT107A
State Code
D7841
D7841
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
04/11/2011
Field of Education
080905 - Practical Computing Skills
Original Release Date
04/11/2011
Nominal Hours
30
Description
This unit describes the performance outcomes, skills and knowledge required to use the features and components of a personal productivity tool, including personal digital assistants (PDAs) or computerised personal organisers.
Notes
Elements and Performance Criteria
1. Use calendar features
- 1.1 Navigate within the calendar of the personal productivity tool and schedule events and appointments
- 1.2 Set a reminder and if necessary customise the reminder
- 1.3 Customise the calendar views and, where necessary, menus and toolbars, and work within different views
- 1.4 Delete events and appointments
- 1.5 Customise the calendar's print options and print the calendar according to format requirements
2. Use contact management
- 2.1 Create, edit and delete contacts as required, recording information in the appropriate fields
- 2.2 Use contact information for email purposes according to organisational policies related to privacy
- 2.3 Group contacts into categories that are consistent and meaningful
3. Use additional features
- 3.1 Link activities and contacts when required
- 3.2 Use expense sheets, search facilities, notes and email when appropriate
- 3.3 Integrate the above features with other applications or the calendar and contacts list
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Personal productivity tool may include:
applicable personal productivity software applications
hardware:
hand-held personal computers (PCs) with various operating systems
high-end mobile phones
PDAs.
Events and appointments may include:
jobs
meetings
visits.
Views may include for a calendar:
day to a page
week to a page
month to a page
year to a page.
Toolbars may contain:
buttons
menus
a combination of both.
Print options may include:
layout
number of copies
orientation
paper size.
Contact information may include:
address
email
name
nickname
phone number.
Personal productivity tool may include:
applicable personal productivity software applications
hardware:
hand-held personal computers (PCs) with various operating systems
high-end mobile phones
PDAs.
Events and appointments may include:
jobs
meetings
visits.
Views may include for a calendar:
day to a page
week to a page
month to a page
year to a page.
Toolbars may contain:
buttons
menus
a combination of both.
Print options may include:
layout
number of copies
orientation
paper size.
Contact information may include:
address
name
nickname
phone number.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
use the calendar of the personal productivity tool to schedule events and appointments
create, edit and delete contacts
use the additional features of a particular personal productivity tool.
Context of and specific resources for assessment
Assessment must ensure access to:
use of PDA
use of organising software currently used in industry
organisational policies on internet usage
appropriate learning and assessment support when required.
Where applicable, physical resources should include equipment modified for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
verbal or written questioning to assess candidate’s knowledge of organisational guidelines on internet and email use and web etiquette
direct observation of candidate scheduling events and appointments using personal productivity tool
review of calendar prepared by candidate according to format requirements.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
use the calendar of the personal productivity tool to schedule events and appointments
create, edit and delete contacts
use the additional features of a particular personal productivity tool.
Context of and specific resources for assessment
Assessment must ensure access to:
use of PDA
use of organising software currently used in industry
organisational policies on internet usage
appropriate learning and assessment support when required.
Where applicable, physical resources should include equipment modified for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
verbal or written questioning to assess candidate’s knowledge of organisational guidelines on internet and email use and web etiquette
direct observation of candidate scheduling events and appointments using personal productivity tool
review of calendar prepared by candidate according to format requirements.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D0249 | ICAU1215B | Use personal productivity tool | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AUU15 | ICTICT107 | Use personal productivity tools | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| D554 | ICA10111 | Certificate I in Information, Digital Media and Technology | Qualification |