Unit of competency Outline

Date retreived
22/07/2026 6:23 AM AWST

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Develop training, marketing and sales resources for telecommunications products

Develop training, marketing and sales resources for telecommunications products

Unit of competency
National Code
ICTPRO501
State Code
AWE01
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
14/01/2016
View on TGA
State Implementation and Classification
Approved Date
05/07/2016
Field of Education
080505 - Marketing
Original Release Date
05/07/2016
Nominal Hours
60
Description
This unit describes the skills and knowledge required to develop documentation and training material, providing product-specific technical information resources for use by technical, sales and training personnel within an organisation.It applies to individuals with responsibilities for professional development on product-specific material who may be technical or semi-technical staff involved in sales and marketing of new and emerging technologies in next generation networks (NGN). The training resources, including web resources, are likely to be for new products using emerging technologies, supplied by the service provider.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare information and formats for training, marketing and sales resources
  • 1.1 Identify target audience, product type, resources type, format and purpose to be developed
  • 1.2 Locate enterprise resources relating to telecommunications product information and technical data suitable for training, such as marketing and sales materials, manufacturer’s documentation and sites for suitable resources
  • 1.3 Research range of formats for resources and materials to meet requirements of identified audience
  • 1.4 Determine specifications for resource material and confirm with client for approval
2. Develop resources and obtain approvals
  • 2.1 Produce draft training, marketing and sales resources in consultation with relevant user groups and training resource designers
  • 2.2 Check that resources are for latest product available for sales and marketing
  • 2.3 Produce clear and accurate training manuals and user guides
  • 2.4 Confirm accuracy of information with appropriate technical staff prior to publication or production, and obtain approvals
3. Monitor distribution and maintenance of resources
  • 3.1 Develop schedule for distribution of resources consistent with product or facility release and list of users
  • 3.2 Seek feedback on content and presentation from users and make improvements as required
No information
No information
Replaces
State Code National Code Title Type
D3395 ICTPRO5026A Develop training, marketing and sales resources for telecommunications products Unit of competency