Unit of competency Outline
Date retreived
22/07/2026 11:22 AM AWST
22/07/2026 11:22 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Develop volunteer management policies
Develop volunteer management policies
Unit of competency
National Code
SISSSPA507A
SISSSPA507A
State Code
D5595
D5595
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
09/12/2011
Field of Education
080303 - Human Resource Management
Original Release Date
09/12/2011
Nominal Hours
25
Description
This unit describes the performance outcomes, skills and knowledge to develop an organisational policy for recruiting, inducting, managing and retaining volunteers in sporting clubs and organisations.
Notes
Elements and Performance Criteria
1. Analyse policy needs.
- 1.1. Gather information from appropriate sources to plan and develop policy.
- 1.2. Identify the benefits of volunteer participation to the organisation and the volunteers.
- 1.3. Determine the scope of the policy based on identified organisational requirements.
2. Develop draft policy.
- 2.1. Consult with stakeholders as required to determine policy requirements.
- 2.2. Research and analyse any previous organisational volunteer experience to determine additional areas for consideration.
- 2.3. Identify and document legislative requirements that impact on the use of volunteers.
- 2.4. Draft volunteer management policy and associated procedures according to organisational requirements.
3. Approve policy.
- 3.1. Present draft policy and associated procedures according to organisational policy approval procedures.
- 3.2. Amend policy or associated procedures as required according to organisational policy approval procedures.
- 3.3. Obtain formal policy approval according to organisational policy approval procedures.
- 3.4. Inform relevant personnel of policy and associated procedures according to organisational requirements.
organisational procedures guiding policy development
organisational need for volunteers
volunteer numbers
volunteer roles:
coaching
fundraising
umpiring
catering
team support
managing or marshalling events
transporting players or supporters
legislative or licensing issues.
organisational needs
organisational personnel
affiliated clubs or bodies
regulatory sources.
volunteer position descriptions
reward programs
level of volunteer supervision.
board members
line managers
community representatives
club personnel.
recruitment
logistical management of volunteers
volunteer behaviour.
occupational health and safety (OHS)
licensing
working with children
police check.
recruitment
induction
training
supervision
retention
grievances.
organisational need for volunteers
volunteer numbers
volunteer roles:
coaching
fundraising
umpiring
catering
team support
managing or marshalling events
transporting players or supporters
legislative or licensing issues.
organisational needs
organisational personnel
affiliated clubs or bodies
regulatory sources.
volunteer position descriptions
reward programs
level of volunteer supervision.
board members
line managers
community representatives
club personnel.
recruitment
logistical management of volunteers
volunteer behaviour.
occupational health and safety (OHS)
licensing
working with children
police check.
recruitment
induction
training
supervision
retention
grievances.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
researches and analyses all relevant organisational and legislative requirements to develop a volunteer management policy and procedures that detail the recruitment, induction, management and retention of volunteers
applies organisational procedures to prepare, submit, amend and approve policy
communicates policy to all relevant organisational personnel.
Context of and specific resources for assessment
Assessment must ensure the development of a volunteer management policy and procedures that are of sufficient complexity and breadth to demonstrate competency and consistency of performance
Assessment must also ensure access to:
organisational requirements related to the development, approval and communication of policy
stakeholders to undertake consultation.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of interactions with stakeholders
observation of identifying, policy documents and drafting and presenting policy and associated procedures
oral or written questioning on organisational policies and procedures
portfolio of evidence containing policy drafts
third-party reports from supervisors detailing work performed by the candidate.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
Guidance information for assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
researches and analyses all relevant organisational and legislative requirements to develop a volunteer management policy and procedures that detail the recruitment, induction, management and retention of volunteers
applies organisational procedures to prepare, submit, amend and approve policy
communicates policy to all relevant organisational personnel.
Context of and specific resources for assessment
Assessment must ensure the development of a volunteer management policy and procedures that are of sufficient complexity and breadth to demonstrate competency and consistency of performance
Assessment must also ensure access to:
organisational requirements related to the development, approval and communication of policy
stakeholders to undertake consultation.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of interactions with stakeholders
observation of identifying, policy documents and drafting and presenting policy and associated procedures
oral or written questioning on organisational policies and procedures
portfolio of evidence containing policy drafts
third-party reports from supervisors detailing work performed by the candidate.
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
Guidance information for assessment
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| C6888 | SRSSPA008A | Develop and maintain volunteer participation | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| WG030 | SISSSDE503 | Develop volunteer management policies | Unit of competency |
