Unit of competency Outline

Date retreived
22/07/2026 6:03 AM AWST

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Develop volunteer management policies

Develop volunteer management policies

Unit of competency
National Code
SISSSDE503
State Code
WG030
TGA Status
Deleted
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
06/03/2013
View on TGA
State Implementation and Classification
Approved Date
15/10/2014
Field of Education
080303 - Human Resource Management
Original Release Date
15/10/2014
Nominal Hours
25
Description
This unit describes the performance outcomes, skills and knowledge to develop an organisational policy for recruiting, inducting, managing and retaining volunteers in sporting clubs and organisations.
Notes
Elements and Performance Criteria
1. Analyse policy needs.
  • 1.1 Gather information from appropriate sources to plan and develop policy.
  • 1.2 Identify the benefits of volunteer participation to the organisation and the volunteers.
  • 1.3 Determine scope of policy based on identified organisational requirements.
2. Develop draft policy.
  • 2.1 Consult with stakeholders as required to determine policy requirements.
  • 2.2 Research and analyse any previous organisational volunteer experience to determine additional areas for consideration.
  • 2.3 Identify and document legislative requirements that impact on use of volunteers.
  • 2.4 Draft volunteer management policy and associated procedures according to organisational requirements.
3. Approve policy.
  • 3.1 Present draft policy and associated procedures according to organisational policy approval procedures.
  • 3.2 Amend policy or associated procedures as required according to organisational policy approval procedures.
  • 3.3 Obtain formal policy approval according to organisational policy approval procedures.
  • 3.4 Inform relevant personnel of policy and associated procedures according to organisational requirements.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Information may include:
organisational procedures guiding policy development
organisational need for volunteers
volunteer numbers
volunteer roles:
coaching
fundraising
umpiring
catering
team support
managing or marshalling events
transporting players or supporters
legislative or licensing issues.
Sources may include:
organisational needs
organisational personnel
affiliated clubs or bodies
regulatory sources.
Scope may include:
volunteer position descriptions
reward programs
level of volunteer supervision.
Stakeholders may include:
board members
line managers
community representatives
club personnel.
Previous organisational volunteer experience may include:
recruitment
logistical management of volunteers
volunteer behaviour.
Legislative requirements may include:
work health and safety
licensing
working with children
police check.
Procedures may include:
recruitment
induction
training
supervision
retention
grievances.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the following is essential:
researches and analyses all relevant organisational and legislative requirements to develop a volunteer management policy and procedures that detail the recruitment, induction, management and retention of volunteers
applies organisational procedures to prepare, submit, amend and approve policy
communicates policy to all relevant organisational personnel.
Context of and specific resources for assessment
Assessment must ensure the development of a volunteer management policy and procedures that are of sufficient complexity and breadth to demonstrate competency and consistency of performance
Assessment must also ensure access to:
organisational requirements related to the development, approval and communication of policy
stakeholders to undertake consultation.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
observation of interactions with stakeholders
observation of identifying, policy documents and drafting and presenting policy and associated procedures
oral or written questioning on organisational policies and procedures
portfolio of evidence containing policy drafts
third-party reports from supervisors detailing work performed by the individual.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.
Replaces
State Code National Code Title Type
D5595 SISSSPA507A Develop volunteer management policies Unit of competency