Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Specialist text may include:
workplace standard operating procedures
product manufacturer and component supplier specifications
instructions in vehicle workshop manuals
service and repair bulletins
industry codes of practice
automotive text.
Reading includes:
reading and understanding text
reading and interpreting specific business details and documents (e.g. service manuals and work or job orders) for own use and passing on to others
reading and interpreting internal and external correspondence and taking action
reading and interpreting manufacturers’ installation and fitting instructions for ancillary equipment
interpreting written text to enable action to be taken.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, required Skills and Knowledge, the Range Statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria and required skills and knowledge.
A person who demonstrates competency in this unit must be able to:
read automotive-related or business text and take appropriate action
read equipment manuals to assist in operation and maintenance schedules
apply information from written specialist texts
extract key information and communicate it to others as required.
Context of and specific resources for assessment
Competency is to be assessed in the workplace or a simulated workplace environment that accurately reflects performance in a real workplace setting.
Assessment is to occur:
using standard workplace practices and procedures
following safety requirements
applying environmental constraints.
Assessment is to comply with relevant:
regulatory requirements
Australian standards
industry codes of practice.
The following resources should be made available:
written automotive text and repair information
equipment and materials relevant to task
workplace-specific documents, such as stock records, job cards, repair quotations, personnel records, time sheets and meeting notes
operational forms, memos, messages and faxes
equipment manuals
service bulletins
dictionaries and other language aids.
Method of assessment
Assessment must satisfy the endorsed Assessment Guidelines of this Training Package.
Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with the application of required skills and knowledge.
Assessment methods must be by direct observation of tasks and include questioning on required skills and knowledge to ensure correct interpretation and application.
Competence in this unit may be assessed in conjunction with other units which together form part of a holistic work role.
Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate the needs of diverse clients.
Assessment processes and techniques must be culturally sensitive and appropriate to the language, literacy and numeracy capacity of the candidate and the work being performed.