Unit of competency Outline

Date retreived
22/07/2026 3:03 PM AWST

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Coordinate investigation processes

Coordinate investigation processes

Unit of competency
National Code
PSPREG502A
State Code
C8291
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
3.00
Current Release Date
01/11/2012
View on TGA
State Implementation and Classification
Approved Date
31/07/2014
Field of Education
091105 - Police Studies
Original Release Date
31/07/2014
Nominal Hours
80
Description
This unit describes the performance outcomes, skills and knowledge required to effectively coordinate investigative processes, conducted internally, with or by an outside organisation.No licensing, legislative, regulatory or certification requirements are applicable to this unit at the time of publication
Notes
Elements and Performance Criteria
1. Plan investigation
  • 1.1 Objectives and desired outcomes of the investigation are identified, documented and communicated to investigation team.
  • 1.2 Relevant legislation is reviewed and stakeholders are consulted to ensure sound preparation for the investigation.
  • 1.3 Resource requirements are identified and authorised after considering other organisational needs.
  • 1.4 Communications strategy is established in consultation with team.
  • 1.5 Continuous review mechanisms are put in place to monitor the progress of the investigation.
  • 1.6 Investigation management system is used to develop investigation plan, allocate resources and provide for systematic recording of investigation decisions.
2. Prepare for investigation
  • 2.1 An evidence matrix is developed and updated as required.
  • 2.2 Assessment is made of possible avenues of enquiry.
  • 2.3 Elements/proofs of the offence are determined and witnesses are identified.
  • 2.4 Consultation is conducted with other organisations when investigation impacts on their organisation.
  • 2.5 Potential for recovery action is assessed and liaison occurs with appropriate authorities to determine when recovery action should begin and what is involved.
3. Lead and support investigation team
  • 3.1 Personnel are allocated to the investigation based upon their skills, knowledge and abilities in relation to the requirements of the investigation.
  • 3.2 Specialist resources are located internally and externally to facilitate successful outcome.
  • 3.3 Administrative support is organised from commencement of investigation.
  • 3.4 Ongoing advice and support are provided to the team in accordance with the requirements of the investigation.
  • 3.5 Investigation plan is revised as required in response to contingencies in consultation with investigative team, and incorporating suggestions where practicable.
4. Monitor progress of investigation
  • 4.1 Investigation is monitored against the requirements of the continuously updated investigation plan.
  • 4.2 Evidence collection and handling of witnesses/alleged offenders is monitored to ensure conduct is in accordance with rules of evidence and procedural fairness considerations.
  • 4.3 Team members are regularly consulted on progress of the investigation in both informal situations and scheduled reviews.
  • 4.4 Obstacles encountered during the investigation are discussed and solutions found.
  • 4.5 Key tasks, deadlines and timelines are monitored, risks anticipated and extra resources and/or external expertise authorised as required in accordance with the investigation are plan.
  • 4.6 Requirement for specialists is monitored to ensure their cost-effective use.
5. Finalise and report on investigation
  • 5.1 Final stage of investigation is supervised to ensure conclusion in court or other body if appropriate.
  • 5.2 Investigation is finalised within (revised) budget and time restrictions and results are recorded in accordance with legislative and organisational requirements.
  • 5.3 Administrative/recovery actions are initiated where appropriate.
  • 5.4 Witnesses, alleged offenders and other persons/organisations affected by the investigation are provided with sufficient information about the outcome.
  • 5.5 If planned outcome is not achieved, follow-up actions are planned to progress to next stage or to take no further action.
  • 5.6 Reports are made to management on outcomes relevant to future compliance activities particularly on how organisational procedures assisted or impeded investigation.
6. Conduct debriefing
  • 6.1 Activities are reviewed against objectives and outcomes of the investigation.
  • 6.2 Strengths and weaknesses in investigation process are highlighted for future investigations.
  • 6.3 Precedents and problems are noted for future investigations.
  • 6.4 Achievements are acknowledged through formal and informal means.
  • 6.5 Debriefing report is prepared in accordance with organisational policy and procedures.
The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.
Investigations may include:
complete investigations
joint investigations with other agencies
parts of investigations carried out in-house
outsourced investigations
those referred to other relevant law enforcement agencies (for example police, Independent Commission against Corruption, Criminal Justice Commission)
formal enquiries that do not proceed to investigation
Stakeholders may include:
law enforcement agencies
standards setting organisations
other government agencies
industry group
informants
Investigation management system may include:
review process
level of financial and human resources required
use of IT case
Action may include:
recovery action
Contingencies may include:
receipt of new information
changes in:
times
budgets
plans
staff
Key tasks may include:
authorities, powers and limitations on those monitoring the collection and handling of evidence which is vital to the outcome of investigation
updating information systems and recording
Debriefing report includes:
whether desired result was achieved
why the investigation succeeded or failed
aspects to be used/avoided in the future
details of issues and recommendations
The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole. It must be read in conjunction with the Unit descriptor, Performance Criteria, the Range Statement and the Assessment Guidelines for the Public Sector Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
In addition to integrated demonstration of the elements and their related performance criteria, look for evidence that confirms consistency of performance in coordinating investigation processes.
This will include evidence of:
coordinating at least three actual or simulated investigations, on three separate occasions or for three different situations/contexts
adhering to legal, ethical and organisational requirements relating to investigations.
Context of and specific resources for assessment
Assessment must ensure access to a real or simulated workplace environment that closely resembles normal work practice and replicates the range of conditions likely to be encountered while coordinating investigation processes, including coping with difficulties, irregularities and breakdowns in routine.
Access is required to resources such as:
applicable legislation, policies and procedures
case studies and workplace scenarios to capture the range of requirements for situations likely to be encountered
technology for investigation management systems.
Method of assessment
Assessment methods suitable for valid and reliable assessment of this unit of competency may include, but are not limited to, a combination of 2 or more of:
case studies
demonstration
observation
written or oral questions
scenarios
simulation or role plays
authenticated evidence from the workplace and/or training courses.
Guidance information for assessment
Assessment methods should reflect workplace demands, such as literacy, and the needs of particular groups, such as:
people with disabilities
people from culturally and linguistically diverse backgrounds
Aboriginal and Torres Strait Islander people
women
young people
older people
people in rural and remote locations
Replaces
State Code National Code Title Type
C1151 PSPFRAU503A Coordinate investigations Unit of competency
Replaced By
State Code National Code Title Type
AWT78 PSPREG021 Coordinate investigation processes Unit of competency