Elements and Performance Criteria

General context
Work must be carried out in compliance with the relevant maritime regulations.

Work is performed within a defined range of operations and routine procedures, with responsibility for own outputs and some responsibility for others in achieving the specified quality and quantity of outcomes. It involves routine procedures necessary to establish and maintain a harmonious workplace environment onboard vessel and the achievement of solutions to a defined range of leadership and human resource management situations.

Some discretion and judgement is required in anticipating and allowing for possible human resource problems and contingencies and the actions to be taken in these eventualities.

Worksite environment
Vessel may include any small commercial vessel metres in length engaged on coastal voyages.

Human resource management responsibilities may include:
implementation of human resource management plans for the vessel
implementation of performance standards for vessel operations
application of competency standards for crew on board vessel
evaluation of competence of crew members and the organisation of appropriate action to maintain competence
allocation of duties to crew
motivation of crew
monitoring of performance of crew
organisation of required training, shipboard drills and assessment
investigation and mediation of shipboard conflicts
implementation of equal employment policies.

Training may include:
on-board group training activities
on-board individual instruction
shore-based training for shipboard personnel
distance learning for shipboard personnel
shipboard drills required by regulations or company policies.

Sources of information/documents
Documentation/records may include:
operational orders
vessel's log
human resource procedures and policies
relevant Australian Training Packages and competency standards
industrial award requirements
Australian Merchant Navy Code of Conduct
equal employment policies and regulations
relevant International Labor Conventions and measures.

Applicable International, Australian and State/Territory regulations and legislation
Applicable procedures and codes may include:
Australian USL Code
relevant Australian and State/Territory OH&S legislation
Australian equal employment legislation and related policies
relevant International Labor Conventions and measures.

Critical aspects of evidence to be considered
Assessment must confirm appropriate knowledge and skills to:
Implement a human resource management plan for a small commercial vessel
Allocate duties to crew
Monitor human resource performance and competency requirements for vessel operations
Motivate crew
Identify and resolve shipboard conflicts amongst crew
Organise and evaluate training, drills and assessment activities
Identify typical human resource management problems and take appropriate action
Communicate effectively with others as part of human resource management.

Interdependent assessment of units
This unit of competency must be assessed in conjunction with other mandatory units that form part of a job role of the master of a small commercial vessel engaged in coastal voyages.

Required knowledge and skills
Knowledge of relevant maritime and human resources regulations
Relevant OH&S legislation and policies
Equal employment policies and regulations
Relevant industrial award requirements as they relate to shipboard personnel responsibilities, obligations and entitlements
Principles of vessel and bridge human resource management
Methods for the motivation of shipboard personnel
Principles of effective leadership and teamwork
Competency requirements for typical shipboard operations
Training and competency assessment techniques and options suitable for shipboard personnel
Techniques for interpreting performance standards and evaluating the performance crew
Methods for evaluating the efficacy of shipboard training , drills and competency assessment
Maritime communication techniques including barriers to effective communication and how to overcome them
National Training Packages and competency standards relevant to shipboard personnel
Conflict resolution and mediation strategies and techniques
Regulatory requirements for shipboard drills
Human resource management problems and appropriate action and solutions.

Resource implications
Access is required to opportunities to either:
demonstrate performance in suitably-simulated human resource management activities, case studies and exercises covering a range of situations that are typically experienced a small vessel engaged on a coastal voyage; and/or
contribute to human resource management activities on in an appropriate range of operational situations on a small commercial or training vessel engaged on a coastal voyage.

Consistency in performance
Applies underpinning knowledge and skills when:
carrying out human resource management functions on board a small vessel
identifying and evaluating human resource management problems and determining appropriate courses of action
identifying and implementing improvements to human resource management plans, policies and procedures
applying equal employment and safety requirements when developing and implementing human resource management plans
resolving shipboard conflicts
assessing performance of shipboard personnel
evaluating efficacy of training, drills and assessment activities.

Shows evidence of application of relevant workplace procedures including:
relevant regulations
equal employment and OHS regulations policies and procedures
issue resolution procedures
job procedures and work instructions
shipboard training, drill and assessment procedures.

Action taken promptly to report and/or rectify human resource conflicts and management problems in accordance with established procedures.

Work is completed systematically with required attention to detail.

Context for assessment
Assessment of competence must comply with the assessment requirements of the relevant maritime regulations.

Assessment of this unit must be undertaken within relevant marine authority approved and audited arrangements by a registered training organisation:
As a minimum, assessment of knowledge must be conducted through appropriate written/oral examinations
Appropriate practical assessment must occur:
at the registered training organisation, and/or
on an appropriate working or training vessel.