Unit of competency Outline
Date retreived
22/07/2026 9:38 PM AWST
22/07/2026 9:38 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Facilitate work teams
Facilitate work teams
Unit of competency
National Code
TLIG4006A
TLIG4006A
State Code
D5158
D5158
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
05/11/2014
Field of Education
120505 - Work Practices Programmes
Original Release Date
05/11/2014
Nominal Hours
50
Description
This unit involves the skills and knowledge required to lead and facilitate work teams, including participating and providing leadership in team planning, developing team commitment and cooperation, managing and developing team performance, and participating in and facilitating the work of work teams/groups. Licensing, legislative, regulatory or certification requirements are applicable to this unit.
Notes
Elements and Performance Criteria
1Participate in team planning
- 1.1 The team establishes clearly defined goals, purpose, roles, responsibilities and accountabilities within the organisation's goals and objectives
- 1.2 The team performance plan contributes to the organisation's business plan, policies and practices
- 1.3 The team agrees to processes to monitor and adjust its performance within the organisation's continuous improvement policies
- 1.4 The team includes in its plans ways in which it can benefit from the diversity of its membership
2Develop team commitment and cooperation
- 2.1 The team uses open communication processes to obtain and share information
- 2.2 The team encourages and exploits innovation and initiative
- 2.3 Support is provided to the team to develop mutual concern and camaraderie
3Manage and develop team performance
- 3.1 The team is supported in making decisions within agreed roles and responsibilities
- 3.2 The results achieved by the team contribute positively to the organisation's business plans
- 3.3 Team and individual competencies are monitored regularly to confirm that the team is able to achieve goals
- 3.4 Mentoring and coaching supports team members to enhance personal and collective knowledge and skills
- 3.5 Delegates' performance is monitored to confirm that they have completed the relevant delegation(s)/assignment(s)
4Encourage and facilitate the work of teams
- 4.1 Team effectiveness is encouraged and enhanced through active participation in team activities and communication processes
- 4.2 Individuals and teams are actively encouraged to take individual and joint responsibility for actions
- 4.3 The team receives support to identify and resolve problems which impede performance
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
The workplace environment may involve twenty-four hour operation and may include:
single and multi site location
large, medium and/or small organisations
Services, products, risks, work systems and requirements may:
potentially vary across different sections of the workplace
Operations involve:
internal and external customer contact and coordination
Teams may be:
new or long established
within a functional area
drawn from across the organisation
Team membership may be:
changing on a regular basis
evolving within the overall context of change within the enterprise
Team members/leaders may include:
English-speaking persons
multilingual staff
persons with limited ability to communicate in English
persons from a range of cultural backgrounds
Consultative processes may involve:
members and leaders of work teams
other employees and supervisors
customers/clients
manufacturers and suppliers
relevant authorities
management
union representatives
OH&S specialists,
other maintenance, professional or technical staff
Communications systems may involve:
face-to-face discussions or group meetings
telephone
fax
email
mail
Depending on the type of organisation concerned and the local terminology used, workplace plans/procedures may include:
company plans/procedures
enterprise plans/procedures
organisational plans/procedures
established plans/procedures
Information/documentation may include:
workplace policies and procedures
customer/client instructions and requirements
customer service standards and procedures
workplace products and services information
quality assurance standards and procedures
relevant agreements, regulations and codes of practice, including the Australian standards relevant to services and operations
manufacturers/suppliers specifications, advice, recommended procedures, policies and instructions
workplace guidelines on appropriate workplace language and communication strategies and interpretation of relevant information
emergency procedures
regulations and policies relating to minimising risks to the environment and ensuring compliance with OH&S requirements
Applicable regulations and legislation may include:
relevant regulations, standards and codes of practice
relevant Australian and state/territory OH&S legislation
regulations on equal opportunity, equal employment opportunity and affirmative action
environmental protection regulations
hazardous substances and dangerous goods codes
relevant Australian standards and certification requirements
licence, patent or copyright arrangements
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
The workplace environment may involve twenty-four hour operation and may include:
single and multi site location
large, medium and/or small organisations
Services, products, risks, work systems and requirements may:
potentially vary across different sections of the workplace
Operations involve:
internal and external customer contact and coordination
Teams may be:
new or long established
within a functional area
drawn from across the organisation
Team membership may be:
changing on a regular basis
evolving within the overall context of change within the enterprise
Team members/leaders may include:
English-speaking persons
multilingual staff
persons with limited ability to communicate in English
persons from a range of cultural backgrounds
Consultative processes may involve:
members and leaders of work teams
other employees and supervisors
customers/clients
manufacturers and suppliers
relevant authorities
management
union representatives
OH&S specialists,
other maintenance, professional or technical staff
Communications systems may involve:
face-to-face discussions or group meetings
telephone
fax
Depending on the type of organisation concerned and the local terminology used, workplace plans/procedures may include:
company plans/procedures
enterprise plans/procedures
organisational plans/procedures
established plans/procedures
Information/documentation may include:
workplace policies and procedures
customer/client instructions and requirements
customer service standards and procedures
workplace products and services information
quality assurance standards and procedures
relevant agreements, regulations and codes of practice, including the Australian standards relevant to services and operations
manufacturers/suppliers specifications, advice, recommended procedures, policies and instructions
workplace guidelines on appropriate workplace language and communication strategies and interpretation of relevant information
emergency procedures
regulations and policies relating to minimising risks to the environment and ensuring compliance with OH&S requirements
Applicable regulations and legislation may include:
relevant regulations, standards and codes of practice
relevant Australian and state/territory OH&S legislation
regulations on equal opportunity, equal employment opportunity and affirmative action
environmental protection regulations
hazardous substances and dangerous goods codes
relevant Australian standards and certification requirements
licence, patent or copyright arrangements
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment at the registered training organisation, and/or
in an appropriate range of situations in the workplace
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria of this unit and include demonstration of applying:
the underpinning knowledge and skills
relevant legislation and workplace procedures
other relevant aspects of the range statement
Context of and specific resources for assessment
Performance is demonstrated consistently over a period of time and in a suitable range of contexts
Resources for assessment include:
a range of relevant exercises, case studies and/or other simulated practical and knowledge assessment, and/or
access to an appropriate range of relevant operational situations in the workplace
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment, and
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals
Method of assessment
Assessment of this unit must be undertaken by a registered training organisation
As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
Practical assessment must occur:
through activities in an appropriately simulated environment at the registered training organisation, and/or
in an appropriate range of situations in the workplace
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| S5757 | TLIG607C | Facilitate work teams | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVI98 | TLIG4006 | Facilitate work teams | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| W943 | TLI50510 | Diploma of Deployment Logistics | Qualification |
| W940 | TLI42010 | Certificate IV in Logistics | Qualification |
| S793 | TLI42311 | Certificate IV in Rail Infrastructure | Qualification |
| J540 | TLI42413 | Certificate IV in Rail Safety Management | Qualification |
| J537 | TLI32813 | Certificate III in Rail Yard Coordination | Qualification |
| W937 | TLI41710 | Certificate IV in Stevedoring Operations | Qualification |
| J541 | TLI42513 | Certificate IV in Traffic Operations | Qualification |
| W938 | TLI41810 | Certificate IV in Warehousing Operations | Qualification |