Unit of competency Outline

Date retreived
22/07/2026 2:55 PM AWST

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Create technical documentation

Create technical documentation

Unit of competency
National Code
ICTICT408
State Code
AUU32
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
020399 - Information Systems, N.e.c.
Original Release Date
16/09/2015
Nominal Hours
20
Description
This unit describes the skills and knowledge required to create technical documentation that is clear to the target audience and easy to navigate.It applies to individuals working as technical writers, designers, developers and support staff who are required to produce technical support documents of their work.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Identify and analyse documentation requirements and client needs
  • 1.1 Consult with client to identify documentation requirements
  • 1.2 Interpret and evaluate documentation requirements and confirm details with client
  • 1.3 Investigate industry and documentation standards for requirements
  • 1.4 Define and document the scope of work to be produced
  • 1.5 Consult with client to validate and confirm the scope of work
2. Design documentation
  • 2.1 Identify information requirements with reference to layout and document structure
  • 2.2 Create document templates and style guides consistent with information requirements
  • 2.3 Conduct a review of the system in order to understand its functionality
  • 2.4 Extract content that meets information requirements according to copyright restrictions
  • 2.5 Develop the structure of the technical documentation, giving focus to the flow of information, style, tone and content format
  • 2.6 Validate the technical documentation structure with the client
3. Develop documentation
  • 3.1 Write technical documentation based on the template and scope of work using the information gathered
  • 3.2 Translate technical terminology into plain English where appropriate
  • 3.3 Apply content format and style according to documentation standards and templates
4. Evaluate and edit documentation
  • 4.1 Submit technical documentation to appropriate person for review
  • 4.2 Gather and analyse feedback
  • 4.3 Incorporate alterations into the technical documentation
  • 4.4 Edit the technical documentation for technical and grammatical accuracy
5. Prepare documentation for publication
  • 5.1 Check that the completed technical documentation meets client requirements and scope of work
  • 5.2 Submit the technical documentation to appropriate person for approval
  • 5.3 Prepare the technical documentation for publication and distribution using appropriate channels
No information
No information
Replaces
State Code National Code Title Type
D7870 ICAICT408A Create technical documentation Unit of competency
Replaced By
State Code National Code Title Type
OBU22 ICTICT435 Create technical documentation Unit of competency
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