Unit of competency Outline

Date retreived
22/07/2026 9:41 AM AWST

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Identify basic automotive faults using troubleshooting processes

Identify basic automotive faults using troubleshooting processes

Unit of competency
National Code
AURATA2001
State Code
WF033
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
17/01/2013
State Implementation and Classification
Approved Date
01/07/2014
Field of Education
030503 - Vehicle Mechanics
Original Release Date
01/07/2014
Nominal Hours
24
Description
This unit describes the performance outcomes required to conduct troubleshooting processes to identify common automotive faults or problems based on evidence provided by customers.Licensing, legislative, regulatory or certification requirements may apply to this unit in some jurisdictions. Users are advised to check with the relevant regulatory authority.
Notes
Elements and Performance Criteria
1. Identify nature of the fault or problem
  • 1.1. Questioning techniques are applied to determine nature of the customer enquiry
  • 1.2. Workplace health and safety (WHS) requirements are observed and applied throughout the work
  • 1.3. Information relating to the fault or problem is gathered, documented and confirmed with customer
  • 1.4. Troubleshooting process options are researched and those most appropriate to the circumstances are selected
  • 1.5. Appropriate tools and equipment are selected and prepared
2. Identify fault using troubleshooting processes
  • 2.1. Automotive system or component relating to the fault or problem is identified
  • 2.2. Troubleshooting processes are performed according to workplace procedures and without causing damage to components or systems to identify the likely cause of the fault or problem
  • 2.3. Report is forwarded to persons for action according to workplace procedures
3. Clean up work area and finalise work processes
  • 3.1. Final inspection is made to ensure work is to workplace expectations
  • 3.2. Tools and equipment are checked and stored according to workplace expectations
  • 3.3. Workplace documentation is completed according to workplace procedures
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Questioning techniques may include:
open and closed questions
funnel, probing and leading questions.
Workplace health and safety (WHS) requirements may include:
are those prescribed under legislation, regulations, codes of practice, and workplace policies and procedures
may include:
protective clothing and equipment
use of tools and equipment
handling of material
use of fire-fighting equipment
first aid equipment
hazard control, including control of hazardous materials and toxic substances.
Troubleshooting process options may include:
analysis of available information to provide a list of tests to perform
use of diagnostic flowcharts
Fault may include:
are basic in their scope
may include:
lighting steering, suspension, braking, engine, drivetrain or fuel system faults
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, required Skills and Knowledge, the Range Statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria and required skills and knowledge.
A person who demonstrates competency in this unit must be able to:
observe safety procedures and requirements
select methods and techniques appropriate to the circumstances
identify a range of basic automotive faults
conduct troubleshooting procedures according to workplace, manufacturer and component supplier requirements
complete workplace documentation according to workplace requirements.
Context of, and specific resources for assessment
Competency is to be assessed in the workplace or a simulated workplace environment that accurately reflects performance in a real workplace setting.
Assessment is to occur:
using standard workplace practices and procedures
following safety requirements
applying environmental constraints.
Assessment is to comply with relevant:
regulatory requirements
Australian standards
industry codes of practice.
The following resources must be made available for the assessment of this unit:
workplace location or simulated workplace
vehicles and components with basic faults relevant to the qualification being sought
equipment appropriate for the troubleshooting of basic automotive faults
specifications and workplace instructions.
Method of assessment
Assessment must satisfy the endorsed Assessment Guidelines of this Training Package.
Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with the application of required skills and knowledge.
Assessment methods must be by direct observation of tasks and include questioning on required skills and knowledge to ensure correct interpretation and application.
Competence in this unit may be assessed in conjunction with other units which together form part of a holistic work role.
Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate the needs of diverse clients.
Assessment processes and techniques must be culturally sensitive and appropriate to the language, literacy and numeracy capacity of the candidate and the work being performed.
Replaces
State Code National Code Title Type
W2825 AURC252103A Apply basic automotive troubleshooting processes Unit of competency
Replaced By
State Code National Code Title Type
AXE63 AURATA001 Identify basic automotive faults using troubleshooting processes Unit of competency