Unit of competency Outline
Date retreived
22/07/2026 11:27 AM AWST
22/07/2026 11:27 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Mentor individuals or small groups
Mentor individuals or small groups
Unit of competency
National Code
TLIM4004A
TLIM4004A
State Code
WG242
WG242
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
05/11/2014
Field of Education
120505 - Work Practices Programmes
Original Release Date
05/11/2014
Nominal Hours
25
Description
This unit involves the skills and knowledge required to prepare for, undertake and review mentoring to develop the required workplace competence in other workers on a one-to-one or small group basis in an on-the-job environment.
Notes
Elements and Performance Criteria
1 Prepare for mentoring
- 1.1 Specific mentoring needs are identified and confirmed through consultation with appropriate personnel
- 1.2 Mentoring objectives are matched to identified development needs
- 1.3 Mentoring relationship is established with mentoring participant/s
- 1.4 Mentoring approaches are planned, documented and agreed with mentoring participant/s
- 1.5 Mentoring delivery methods are selected appropriate to mentoring participant/s needs, mentor availability, location and resources
2 Mentor in the workplace
- 2.1 Mentoring is conducted in a safe and accessible workplace environment
- 2.2 Strategies and techniques are employed that facilitate the learning process
- 2.3 Mentoring objectives, sequence of activities and assessment processes are discussed with mentoring participant/s on a regular basis
- 2.4 Systematic approach is taken to mentoring, which is regularly revised and modified to meet mentoring participant/s needs
3 Provide opportunities for practice
- 3.1 Practice opportunities are provided for participant/s
- 3.2 Various methods for encouraging learning are implemented to meet mentoring participant/s needs
4 Review mentoring
- 4.1 Mentoring participant/s are encouraged to evaluate own performance and mentoring experience, and to identify areas for improvement
- 4.2 Own performance as a mentor is evaluated and areas for improvement are identified
- 4.2 Mentoring participant readiness for assessment is monitored and assistance is provided to collect evidence of satisfactory performance
- 4.3 Mentoring plan and process are evaluated in context of self-assessment, mentoring participant/s feedback, evaluation of own performance, supervisor comments and measurements against workplace objectives
- 4.4 Mentoring details are recorded according to enterprise and legislative requirements
- 4.5 Review results are used to guide further workplace mentoring
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance.
Mentoring needs may include:
Industry/enterprise or other performance competency standards
Industry/workplace mentoring processes and practices
Organisational business plans that identify skill development requirements
Results of mentoring needs analyses
Standard operating and/or other workplace procedures
Appropriate personnel may include:
Assessors
Consultative committees
Managers/employers
Mentoring and assessment coordinators
Mentoring participant/s
Representative government regulatory bodies
Team leaders/supervisors/technical experts
Union/employee representatives
Mentoring delivery methods and practise opportunities may include:
Demonstrations
Experiential learning
Explanations
Group work
Job rotations
On-the-job problem-solving and decision-making
Peer mentoring
Presentations
Problem-solving
Combination of the above
Mentoring participant/s needs may include:
Age
Cultural, language and educational background
Gender
Language, literacy and numeracy needs
Level of confidence and self-esteem
Physical ability
Previous learning, training, coaching, mentoring or assessment experience
Work organisation or roster
Resources may include:
Enterprise/industry standard operating procedures
Finances/costs
Location
Personnel
Materials and equipment
Time
OH&S and other workplace requirements
Strategies and techniques may include:
Active listening
Group discussion
Points of clarification
Targeted questioning
Mentoring needs may include:
Industry/enterprise or other performance competency standards
Industry/workplace mentoring processes and practices
Organisational business plans that identify skill development requirements
Results of mentoring needs analyses
Standard operating and/or other workplace procedures
Appropriate personnel may include:
Assessors
Consultative committees
Managers/employers
Mentoring and assessment coordinators
Mentoring participant/s
Representative government regulatory bodies
Team leaders/supervisors/technical experts
Union/employee representatives
Mentoring delivery methods and practise opportunities may include:
Demonstrations
Experiential learning
Explanations
Group work
Job rotations
On-the-job problem-solving and decision-making
Peer mentoring
Presentations
Problem-solving
Combination of the above
Mentoring participant/s needs may include:
Age
Cultural, language and educational background
Gender
Language, literacy and numeracy needs
Level of confidence and self-esteem
Physical ability
Previous learning, training, coaching, mentoring or assessment experience
Work organisation or roster
Resources may include:
Enterprise/industry standard operating procedures
Finances/costs
Location
Personnel
Materials and equipment
Time
OH&S and other workplace requirements
Strategies and techniques may include:
Active listening
Group discussion
Points of clarification
Targeted questioning
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required knowledge and skills, the range statement and the assessment guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements, Performance Criteria, Required Skills, Required Knowledge and include:
sequencing mentoring activity in a way that facilitates the development of competence
ensuring currency of relevant legislative and regulatory knowledge
developing effective planning documents
providing high quality reports.
Context of and specific resources for assessment
Performance is demonstrated consistently over time and in a suitable range of contexts.
Resources for assessment include access to:
workplace where mentoring individuals or small groups can be conducted
tools, equipment and personal protective equipment currently used in industry
relevant regulatory and equipment documentation that impacts on work activities
range of relevant exercises, case studies and/or other simulated practical and knowledge assessments
appropriate range of relevant operational situations in the workplace.
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.
Method of assessment
Practical assessment must occur in an:
appropriately simulated workplace environment and/or
appropriate range of situations in the workplace.
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate to this unit:
direct observation of the candidate mentoring individuals or small groups
direct observation of the candidate applying relevant OH&S requirements and work practices.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
The evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the Elements, Performance Criteria, Required Skills, Required Knowledge and include:
sequencing mentoring activity in a way that facilitates the development of competence
ensuring currency of relevant legislative and regulatory knowledge
developing effective planning documents
providing high quality reports.
Context of and specific resources for assessment
Performance is demonstrated consistently over time and in a suitable range of contexts.
Resources for assessment include access to:
workplace where mentoring individuals or small groups can be conducted
tools, equipment and personal protective equipment currently used in industry
relevant regulatory and equipment documentation that impacts on work activities
range of relevant exercises, case studies and/or other simulated practical and knowledge assessments
appropriate range of relevant operational situations in the workplace.
In both real and simulated environments, access is required to:
relevant and appropriate materials and equipment
applicable documentation including workplace procedures, regulations, codes of practice and operation manuals.
Method of assessment
Practical assessment must occur in an:
appropriately simulated workplace environment and/or
appropriate range of situations in the workplace.
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate to this unit:
direct observation of the candidate mentoring individuals or small groups
direct observation of the candidate applying relevant OH&S requirements and work practices.
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVI33 | TLIM4004 | Mentor individuals or small groups | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J809 | TLI50813 | Diploma of Customs Broking | Qualification |
| W942 | TLI50410 | Diploma of Logistics | Qualification |
| W937 | TLI41710 | Certificate IV in Stevedoring Operations | Qualification |
| W938 | TLI41810 | Certificate IV in Warehousing Operations | Qualification |