Unit of competency Outline

Date retreived
22/07/2026 9:54 AM AWST

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Work in a retail bicycle environment

Work in a retail bicycle environment

Unit of competency
National Code
AURBCA001
State Code
AXE58
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
14/04/2016
View on TGA
State Implementation and Classification
Approved Date
13/07/2016
Field of Education
120505 - Work Practices Programmes
Original Release Date
13/07/2016
Nominal Hours
20
Description
This unit describes the performance outcomes required to work in a bicycle retail environment. It involves determining own career goals, developing bicycle industry knowledge, maintaining tools, equipment and own work space, and completing workplace processes and documentation.It applies to those working in the bicycle retail, service and repair industry.No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare to work in a retail bicycle environment
  • 1.1 Job requirements are determined from workplace instructions
  • 1.2 Workplace information relating to own job role is sourced and interpreted
  • 1.3 Workplace and team practices, expectations and lines of communication relevant to own job role are determined
2. Undertake workplace activities
  • 2.1 Customer is greeted in line with customer service standards
  • 2.2 Customer needs are identified and addressed in line with workplace procedures and safety and environmental requirements
  • 2.3 Complex customer requirements and feedback are escalated with supervisor as required
  • 2.4 Sale is completed in line with workplace procedures and processes
3. Complete work processes
  • 3.1 Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected and stored
  • 3.2 Workplace sales equipment is maintained within scope of own role and reported if faulty
  • 3.3 Workplace documentation is processed according to workplace procedures
No information
No information
Replaces
State Code National Code Title Type
WF038 AURBCA2001 Work in a retail bicycle environment Unit of competency
Replaced By
State Code National Code Title Type
OCK36 AURBCA101 Work in a retail bicycle environment Unit of competency