Unit of competency Outline

Date retreived
22/07/2026 6:57 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Manage incident response information

Manage incident response information

Unit of competency
National Code
PMAOMIR320B
State Code
W8923
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
11/11/2010
State Implementation and Classification
Approved Date
18/12/2008
Field of Education
080399 - Business And Management, N.e.c.
Original Release Date
18/12/2008
Nominal Hours
40
Description
This unit covers the managing of information during an incident. This may well apply to all of the information coming into an incident response centre. The person would typically respond to the incident coordinator or incident manager.
Notes
Elements and Performance Criteria
1. Identify incident information needs and sources
  • 1.1. Determine the information needs of stakeholders
  • 1.2. Identify the sources of required information
  • 1.3. Review information currently held/collected by the organisation to determine suitability and accessibility
  • 1.4. Prepare processes to obtain information that is not available, suitable or accessible within the organisation.
2. Develop/review incident reporting system
  • 2.1. Ensure incident reporting system provides data relevant to the information needs
  • 2.2. Ensure incident reporting procedures reflect required process
  • 2.3. Arrange for training of people as required to use incident reporting system
  • 2.4. Monitor use of incident reporting system and recommend improvements as required.
3. Collect and analyse data
  • 3.1. Collect timely and relevant data
  • 3.2. Ensure data is suitable for analysis, interpretation and dissemination
  • 3.3. Ensure an accurate chronological record of events is maintained
  • 3.4. Analyse data to provide required information.
4. Record and report information.
  • 4.1. Report required information and recommendations as required to all stakeholders
  • 4.2. Store and retrieve data/information in an appropriate format using appropriate technology
  • 4.3. Monitor the performance of the information system and recommend improvements as appropriate.
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the Performance Criteria, is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs if the candidate, accessibility of the item, and local industry and regional contexts.
Codes of practice/ standards
Where reference is made to industry codes of practice, and/or Australian/international standards, the latest version must be used.
Context
This unit of competency includes collection and reporting of all data on incidents.
Stakeholders may include:
personnel (employees, management on or off the site/plant/facility)
incident coordination team and incident management team
employee families
authorities
media
community
Data may include:
numbers and placement of internal personnel and incident equipment
numbers and placement of external personnel and equipment
information on casualties, personal details, location and condition
quantities, nature and present condition of materials
arrangement, condition and details of equipment and plant
Reports and reporting methods may include:
incident information board
regulatory reports
media briefings
information reports to management and workers
recommendations and follow up reports on changes made
Analysis may include:
application of statistical methods
mathematical calculations
critical analysis
problem solving
Typical problems may include:
sorting and prioritising data to seek the critical data
difficulties in obtaining reliable data and information
dealing with rumour and unsubstantiated information
working in a stressful environment
Health, safety and environment (HSE)
All operations to which this unit applies are subject to stringent health, safety and environment requirements, which may be imposed through State or Federal legislation, and these must not be compromised at any time. Where there is an apparent conflict between Performance Criteria and HSE requirements, the HSE requirements take precedence.
Relationship to Major Hazard Facility Legislation
Organisations within the Chemical, Hydrocarbons and Oil Refining industries may find themselves falling under the provisions of various Major Hazard Facilities legislation. In developing this unit consideration has been given to the requirements of Sections 8 and 9 of the National Standard for the Control of Major Hazard Facilities [NOHSC:1014(2002)] and the National Code of Practice for the Control of Major Hazard Facilities [NOHSC:2016(1996)].
This unit will assist individuals to meet some of their obligations under the relevant State or Territory legislation. Responsibility for appropriate contextualisation and application of the unit to ensure compliance however, remains with the individual organisation.
EVIDENCE GUIDE
The Evidence Guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for the Training Package.

Overview of assessment
Assessment for this unit of competency will be by way of simulation or observation under incident conditions. The unit will be assessed in as holistic a manner as is practical and may be integrated with the assessment of other relevant units of competency. Assessment will occur over a range of situations which can include a variety of incident circumstances.
Simulations must, as closely as possible, approximate actual incident conditions and should be based on the actual facility. Assessments should include walk-throughs of the relevant competency components and may include the use of case studies/scenarios and role plays.
This unit of competency requires a significant body of knowledge which will be assessed through questioning and the use of 'what-if' scenarios both in the facility (during demonstration of normal operations and walk-throughs of abnormal operations) and off the site.

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Competence must be demonstrated in the ability to correctly interpret data and produce the required information.
Consistent performance should be demonstrated. In particular look to see that:
all incident data is captured, recorded and available for stakeholders
data is sorted, prioritised and analysed to provide timely updates for stakeholders
reports are produced as required
data is analysed to support the ongoing management of the incident
chronological event recording is maintained for post-incident review
These assessment activities should include a range of problems, including new, unusual and improbable situations which may have been generated from past workplace incident history, incidents in similar workplaces around the world, hazard analysis activities and/or similar sources.

Context of and specific resources for assessment
Assessment will require (1) access to an accurately simulated environment in the absence of an on-site incident environment, or (2) a suitable method of gathering evidence of responding ability over a range of situations. A bank of scenarios/case studies/what-ifs will be required as will a bank of questions which will be used to probe the reasoning behind the observable actions.

Method of assessment
In all workplace environments it may be appropriate to assess this unit concurrently with relevant units.

Guidance information for assessment
Assessment processes and techniques must be culturally appropriate and appropriate to the oracy, language and literacy capacity of the assessee and the work being performed.
Replaces
State Code National Code Title Type
C7857 PMAOMIR320A Manage incident response information Unit of competency
Replaced By
State Code National Code Title Type
AXN67 PMAOMIR320 Manage incident response information Unit of competency