Unit of competency Outline

Date retreived
22/07/2026 1:08 PM AWST

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Conduct routine oral communication in a language other than English

Conduct routine oral communication in a language other than English

Unit of competency
National Code
SITXLAN002
State Code
AWQ33
TGA Status
Deleted
DTWD Status
Deleted
Current Release Number
1.00
Current Release Date
03/03/2016
State Implementation and Classification
Approved Date
12/07/2016
Field of Education
091599 - Language And Literature, N.e.c.
Original Release Date
12/07/2016
Nominal Hours
10
Description
This unit describes the performance outcomes, skills and knowledge required to understand and use a language for routine communication. It covers speaking and listening skills required to conduct routine tasks and provide simple factual information and instructions.There is no direct parity with any formal language proficiency ratings or assessment framework, but this unit broadly relates to International Second Language Proficiency Ratings (ISLPR) 1+ to 2. The unit applies to all industry contexts and to individuals working at different levels of responsibility. This could include frontline, supervisory or management personnel.This unit can be used for the assessment of routine oral proficiency in any language other than English. This unit does not prepare individuals for the role of a translator or interpreter. No occupational licensing, certification or specific legislative requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Conduct routine transactions in a language other than English.
  • 1.1.Identify language needed to conduct routine communications and make introductions.
  • 1.2.Use appropriate courtesy expressions.
  • 1.3.Use key words, phrases, gestures and sentences.
  • 1.4.Provide simple advice on workplace events and topical and familiar matters.
  • 1.5.Provide simple explanations of problems and their causes, and offer apologies as required.
  • 1.6.Use simple terms to seek clarification from others when required.
  • 1.7.Support communication with reference to workplace materials and visual information.
  • 1.8.Identify need for and seek assistance from others with appropriate language skills.
2. Give simple directions and instructions using a language other than English.
  • 2.1.Provide clear, succinct and simple directions and instructions using appropriate pace and correct sequence.
  • 2.2.Support communication with use of appropriately sequenced expressions and questions to emphasise or clarify directions and instructions.
No information
No information
Replaces
State Code National Code Title Type
WF797 SITXLAN22__ Conduct routine oral communication in a language other than English Unit of competency
AVF54 SITXLAN2201 Conduct routine oral communication in a language other than English (Arabic) Unit of competency
AVF27 SITXLAN2229 Conduct routine oral communication in a language other than English (AUSLAN) Unit of competency
AVF29 SITXLAN2227 Conduct routine oral communication in a language other than English (Bosnian) Unit of competency
AVF52 SITXLAN2203 Conduct routine oral communication in a language other than English (Cantonese) Unit of competency
AVF30 SITXLAN2226 Conduct routine oral communication in a language other than English (Croatian) Unit of competency
AVF51 SITXLAN2204 Conduct routine oral communication in a language other than English (Dutch) Unit of competency
AVF50 SITXLAN2205 Conduct routine oral communication in a language other than English (Finnish) Unit of competency
AVF49 SITXLAN2206 Conduct routine oral communication in a language other than English (French) Unit of competency
AVF48 SITXLAN2207 Conduct routine oral communication in a language other than English (German) Unit of competency
AVF47 SITXLAN2208 Conduct routine oral communication in a language other than English (Greek) Unit of competency
AVF46 SITXLAN2209 Conduct routine oral communication in a language other than English (Hindi) Unit of competency
AVF45 SITXLAN2210 Conduct routine oral communication in a language other than English (Hungarian) Unit of competency
AVF53 SITXLAN2202 Conduct routine oral communication in a language other than English (Indonesian) Unit of competency
AVF44 SITXLAN2211 Conduct routine oral communication in a language other than English (Italian) Unit of competency
AVF43 SITXLAN2212 Conduct routine oral communication in a language other than English (Japanese) Unit of competency
AVF42 SITXLAN2213 Conduct routine oral communication in a language other than English (Korean) Unit of competency
AVF41 SITXLAN2214 Conduct routine oral communication in a language other than English (Malay) Unit of competency
AVF40 SITXLAN2215 Conduct routine oral communication in a language other than English (Mandarin) Unit of competency
AVF39 SITXLAN2216 Conduct routine oral communication in a language other than English (Polish) Unit of competency
AUX28 SITXLAN2217 Conduct routine oral communication in a language other than English (Portuguese) Unit of competency
AVF38 SITXLAN2218 Conduct routine oral communication in a language other than English (Russian) Unit of competency
AVF37 SITXLAN2219 Conduct routine oral communication in a language other than English (Serbian) Unit of competency
AVF36 SITXLAN2220 Conduct routine oral communication in a language other than English (Spanish) Unit of competency
AVF35 SITXLAN2221 Conduct routine oral communication in a language other than English (Swedish) Unit of competency
AVF34 SITXLAN2222 Conduct routine oral communication in a language other than English (Swiss German) Unit of competency
AVF33 SITXLAN2223 Conduct routine oral communication in a language other than English (Taiwanese) Unit of competency
AVF32 SITXLAN2224 Conduct routine oral communication in a language other than English (Thai) Unit of competency
AVF31 SITXLAN2225 Conduct routine oral communication in a language other than English (Turkish) Unit of competency
AVF28 SITXLAN2228 Conduct routine oral communication in a language other than English(Australian Indigenous languages Unit of competency