Unit of competency Outline
Date retreived
22/07/2026 8:54 AM AWST
22/07/2026 8:54 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Provide support to people with chronic disease
Provide support to people with chronic disease
Unit of competency
National Code
CHCICS408B
CHCICS408B
State Code
WC930
WC930
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
12/08/2014
Field of Education
061307 - Health Promotion
Original Release Date
12/08/2014
Nominal Hours
40
Description
DescriptorThis unit describes the knowledge and skills required by workers to provide support and assistance to people who have a chronic disease
Notes
Elements and Performance Criteria
1. Provide support in a chronic disease self management context
- 1.1 Identify the client's chronic disease conditions and support plan
- 1.2 Identify impairments, activity limitations and/or participation restrictions that the client may experience due to the chronic disease
- 1.3 Seek information about the chronic disease and its possible impacts on client health, well being and ability to achieve maximum performance in life situations
- 1.4 Seek information from the client, supervisor and/or health professional in order to understand current client treatments, and other inputs and supports
- 1.5 Determine the level and type of support and assistance required according to the client, their support plan, worker roles and responsibilities and organisation policy and procedures
- 1.6 Actively involve the client in the development of strategies to self manage their chronic disease
- 1.7 Confirm support plan with supervisor
2. Support client in a holistic manner
- 2.1 Identify with the client the full range of variables that could have an impact on client well being
- 2.2 Provide support and assistance in a manner that addresses the range of client variables that have an impact on the client's well being
- 2.3 Support the client to understand the chronic disease condition, within the scope of roles and responsibilities
- 2.4 Identify and discuss with the client any unmet needs and requirements and make appropriate referral within the scope of work role and responsibilities
3. Provide support as part of a coordinated service approach
- 3.1 Identify the level and type of contribution of health and community services agencies and professionals in supporting the person, including the role of general practitioner or other primary care provider
- 3.2 Identify the level and type of contribution to supporting the client made by family/care providers
- 3.3 Identify own communication role and requirements within the support system
- 3.4 Identify any variations to client's needs, health and/or emotional well being and make appropriate referral
- 3.5 Identify the appropriate communication and reporting processes within the client's support system
- 3.6 Identify strategies forworker self care
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Chronic disease conditions may include:
Asthma
Cancer
Cardio vascular diseases
Chronic obstructive pulmonary disease
Depression
Diabetes
Haemoglobin disorders
HIV/AIDS
Obesity
Osteoarthritis, rheumatoid arthritis
Physical disabilities
Stroke
Viral hepatitis (Hepatitis C and Hepatitis B)
Client variables may include:
Emotional status
Financial status
Fluctuation or recurrence of condition
Health status
Lifestyle needs and aspirations
Psychological status
Relationship status
Stigma
Appropriate referral may include:
Disability support workers
Education sector
Family member
Health and community professionals
Other services
Primary care health professional
Rehabilitation
Work role may include:
Aged care worker
Allied health worker
Disability worker
Division 2 nurse
HACC worker
Mental health worker
Rehabilitation professional
Strategies for worker self care may include:
Debriefing
Mentoring
Reflection
Self care
Chronic disease conditions may include:
Asthma
Cancer
Cardio vascular diseases
Chronic obstructive pulmonary disease
Depression
Diabetes
Haemoglobin disorders
HIV/AIDS
Obesity
Osteoarthritis, rheumatoid arthritis
Physical disabilities
Stroke
Viral hepatitis (Hepatitis C and Hepatitis B)
Client variables may include:
Emotional status
Financial status
Fluctuation or recurrence of condition
Health status
Lifestyle needs and aspirations
Psychological status
Relationship status
Stigma
Appropriate referral may include:
Disability support workers
Education sector
Family member
Health and community professionals
Other services
Primary care health professional
Rehabilitation
Work role may include:
Aged care worker
Allied health worker
Disability worker
Division 2 nurse
HACC worker
Mental health worker
Rehabilitation professional
Strategies for worker self care may include:
Debriefing
Mentoring
Reflection
Self care
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations and settings
This unit will be most appropriately assessed in the workplace and under the normal range of workplace conditions
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resources required for assessment include access to:
appropriate workplace where assessment can take place
relevant organisation policy, protocols and procedures
equipment and resources normally used in the workplace
Method of assessment may include:
Observation in the workplace
Written assignments/projects
Case study and scenario analysis
Questioning
Role play simulation
Related units:
This unit is recommended but not required to be assessed in conjunction with knowledge and skills addressed in related units:
CHCICS406B Support client self management
CHCISC407B Support positive lifestyle
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
The individual being assessed must provide evidence of specified essential knowledge as well as skills
It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations and settings
This unit will be most appropriately assessed in the workplace and under the normal range of workplace conditions
Where, for reasons of safety, space, or access to equipment and resources, assessment takes place away from the workplace, the assessment environment should represent workplace conditions as closely as possible
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged
Resources required for assessment include access to:
appropriate workplace where assessment can take place
relevant organisation policy, protocols and procedures
equipment and resources normally used in the workplace
Method of assessment may include:
Observation in the workplace
Written assignments/projects
Case study and scenario analysis
Questioning
Role play simulation
Related units:
This unit is recommended but not required to be assessed in conjunction with knowledge and skills addressed in related units:
CHCICS406B Support client self management
CHCISC407B Support positive lifestyle
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D2575 | CHCICS408A | Provide support to people with chronic disease | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVC76 | CHCCCS001 | Address the needs of people with chronic disease | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J582 | HLT40113 | Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care | Qualification |
| J584 | HLT50113 | Diploma of Aboriginal and/or Torres Strait Islander Primary Health Care | Qualification |
| J583 | HLT40213 | Certificate IV in Aboriginal and/or Torres Strait Islander Primary Health Care Practice | Qualification |
| J585 | HLT50213 | Diploma of Aboriginal and/or Torres Strait Islander Primary Health Care Practice | Qualification |
| D278 | CHC40108 | Certificate IV in Aged Care | Qualification |
| J014 | CHC40412 | Certificate IV in Alcohol and Other Drugs | Qualification |
| D324 | CHC52008 | Diploma of Community Services (Case management) | Qualification |
| D271 | CHC30408 | Certificate III in Disability | Qualification |
| J013 | CHC40312 | Certificate IV in Disability | Qualification |
| J012 | CHC40212 | Certificate IV in Home and Community Care | Qualification |
| J033 | CHC42912 | Certificate IV in Mental Health Peer Work | Qualification |