Unit of competency Outline
Date retreived
22/07/2026 2:47 PM AWST
22/07/2026 2:47 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Create a digital technology plan for small business
Create a digital technology plan for small business
Unit of competency
National Code
BSBSMB423
BSBSMB423
State Code
OAE58
OAE58
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
14/02/2019
Field of Education
080301 - Business Management
Original Release Date
14/02/2019
Nominal Hours
45
Description
This unit describes the skills and knowledge required to develop a plan for identifying and implementing new and emerging digital technologies to achieve small business goals. It involves undertaking a basic review of business digital readiness, identifying opportunities to improve business effectiveness and efficiency, and developing an action plan for implementing digital technologies in a small business.It applies to individuals who operate a small business either that operates independently, or that operates as part of a larger organisation. Individuals in this role are responsible for adopting and promoting approaches to improve small business operations. No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Analyse and evaluate digital readiness of the business
- 1.1 Identify existing business processes and document which employ digital technologies effectively in line with business goals and strategies
- 1.2 Analyse business capacity for implementing new digital technologies, including by considering available budget, and personnel capabilities
- 1.3 Research and identify opportunities and challenges associated with the use of digital technologies, including legislative and regulatory requirements
2. Identify and select digital tools and services to maximise business effectiveness
- 2.1 Identify existing, new, and emerging digital technologies by accessing a range of relevant resources
- 2.2 Model and evaluate cost, benefits, and likely return on investment for each digital technology in accordance with business policies and procedures
- 2.3 Identify specialist advisors and associated costs, and seek assistance where required
- 2.4 Select relevant digital technologies for implementation that most align with business goals and strategies and modelling conducted
3. Develop and document a digital plan aligned with business goals
- 3.1 Identify and prioritise necessary actions, timeframes, personnel, and resources required to implement chosen digital technologies
- 3.2 Create and document measurable metrics to determine project success, that are aligned to business goals and strategies
- 3.3 Plan review of action plan and amend plan as necessary
- 3.4 Document the action plan in a suitable format and store in accordance with business policies and procedures
No information
No information
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWF76 | BSBSMB413 | Design a digital action plan for small business | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| OCE80 | BSBESB406 | Establish operational strategies and procedures for new business ventures | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AVT8 | BSB30315 | Certificate III in Micro Business Operations | Qualification |
| BEA1 | BSB42618 | Certificate IV in New Small Business | Qualification |
| AD354 | BSBSS00087 | Small Business Growth Skill Set | Skill set |
| BDZ5 | BSB42518 | Certificate IV in Small Business Management | Qualification |
| AD365 | BSBSS00088 | Small Business Survival Skill Set | Skill set |