Unit of competency Outline

Date retreived
22/07/2026 5:19 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Communicate and interact effectively in the forest and wood products industry

Communicate and interact effectively in the forest and wood products industry

Unit of competency
National Code
FWPCOR2208
State Code
ODS55
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
28/01/2022
View on TGA
State Implementation and Classification
Approved Date
21/06/2022
Field of Education
120505 - Work Practices Programmes
Original Release Date
21/06/2022
Nominal Hours
35
Description
This unit of competency describes the skills and knowledge required to communicate and interact effectively with other workers in the forest and wood products industry.The unit applies to individuals working in a broad range of roles and operations in the forest and wood products industry, including those engaged in forestry operations, timber processing, timber manufacturing, and timber supply.All work must be carried out to comply with workplace procedures, according to state/territory health and safety regulations, legislation, standards and industry codes of practice that apply to the workplace.No licencing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Prepare for workplace communication
  • 1.1 Confirm workplace communication procedures used in forest or wood products operations
  • 1.2 Identify mode of communication most relevant to task, intended audience and workplace context
2. Use routine face-to-face communication
  • 2.1 Speak clearly and concisely, and use language that is appropriate to the listener
  • 2.2 Use active listening and questioning techniques to clarify instructions
  • 2.3 Engage in and maintain verbal communication with others to assist flow of work activities
  • 2.4 Take, confirm and pass on messages
3. Use visual and aural communication applied in forest or wood products operations
  • 3.1 Read and respond to workplace signs and symbols
  • 3.2 Use and respond to hand signals
  • 3.3 Listen and respond to aural signals
4. Communicate using electronic communication equipment
  • 4.1 Select the most appropriate method of communication
  • 4.2 Identify communication equipment features and control functions
  • 4.3 Operate communication equipment safely in accordance with manufacturer instructions, workplace procedures and regulatory requirements
  • 4.4 Acknowledge and respond to communication
  • 4.5 Pass on communication to relevant personnel in a clear and concise manner
  • 4.6 Identify and report faults in communication equipment
5. Complete workplace forms/documents used in forest or wood products operations
  • 5.1 Select appropriate form/document
  • 5.2 Gather information required to complete form/document
  • 5.3 Complete form/document using appropriate format and technology to record and report information
  • 5.4 Pass on completed form/document to appropriate person
6. Take part in group discussions and informal meetings in forest or wood products operations
  • 6.1 Participate in small informal group activities and meetings to facilitate workplace outcomes
  • 6.2 Provide and seek responses from other group members in a constructive manner
  • 6.3 Acknowledge and accurately represent the views and opinions of individuals or group to others, as required
7. Maintain work relationships
  • 7.1 Communicate cooperatively and effectively with others in forest or wood products operations
  • 7.2 Share relevant workplace information with co-workers
  • 7.3 Provide assistance to and seek assistance from co-workers to achieve work goals
  • 7.4 Acknowledge individual, social and cultural differences
  • 7.5 Clarify contradictions and uncertainties to ensure effective communications and productive relationships
No information
No information
Replaces
State Code National Code Title Type
AXM11 FWPCOR2202 Communicate and interact effectively in the workplace Unit of competency