Elements and Performance Criteria

RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Network may include:
data
internet
internet protocol private branch exchange (IP PBX)
IPTV
large and small local area networks (LAN)
national wide area networks (WAN)
radio frequency identification (RFID)
storage area network (SAN)
voice
voice over internet protocol (VoIP)
virtual private network (VPN).
Documentation may include:
audit trails
client training
equipment inventory
ISO, IEC, AS standards
naming standards
project management templates and report writing
satisfaction reports
version control.
Components may include:
CD, DVD and Blu-ray drives
central processing unit (CPU)
complementary metal oxide semiconductor (CMOS) battery
central processing unit (CPU) upgrades
fax and modem cards
hard drives (internal and external)
hardware
interface cards
motherboards
RAM upgrades
software
wireless adaptors.
Network elements may include:
adaptors
communications cables and connectors
hubs
routers
servers
switches.
Requirements may refer to:
application
business
network
people in the organisation
system.
Client may include:
external organisations
individuals
internal departments
Internal employees.
Appropriate person may include:
authorised business representative
client
supervisor.
Hardware may include but is not limited to:
cables:
Category 5e, 6, or 7
crossover
fibre
shielded twisted pairs (STP)
straight through
unshielded twisted pairs (UTP)
digital subscriber line (DSL) modems
modems and other connectivity devices
network elements
personal computers
remote sites
workstations.
Software may include:
commercial software applications
in-house or customised software
open software
organisation-specific software
packaged software.
Standards may include:
ISO, IEC, IEEE, IETF, ITU, AS standards
organisational standards
project standards.
Computer may include:
laptops
mobile equipment
netbooks
other devices
servers
smart phones
workstations.
Technical tools may include:
diagnostic software
hyperterminal
LAN Cat tester.
Organisational requirements may include:
preventative maintenance and diagnostic policy
problem solution processes
roles and technical responsibilities in the network management
vendor and product service level support agreements
work environment.

EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
plan and prepare for the IP network installation task
select network elements to meet the client business specifications
install, configure and test the network elements to ensure interoperability within the network
apply network topologies, protocols and security issues
apply solutions to defined network problems.
Context of and specific resources for assessment
Assessment must ensure:
site where network installation may be conducted
use of field measurement equipment currently used in industry
network design documentation
equipment specifications
network components
hardware and software
live network
organisational guidelines
networked (LAN) computers
WAN service point of presence.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of the candidate installing, configuring and testing a new or updated network
evaluation of report prepared by the candidate outlining testing procedures, test results, recommendation to network changes and completion records
oral or written questioning of required knowledge.
Guidance information for assessment


Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:
ICTTEN4199A Install, configure and test a router
ICTTEN5201A Install, configure and test a server.

Aboriginal people and other people from a non-English speaking background may have second language issues.

Access must be provided to appropriate learning and assessment support when required.

Assessment processes and techniques must be culturally appropriate, and appropriate to the oral communication skill level, and language and literacy capacity of the candidate and the work being performed.

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge. Questioning techniques should not require language, literacy and numeracy skills beyond those required in this unit of competency.

Where applicable, physical resources should include equipment modified for people with special needs.