Unit of competency Outline

Date retreived
23/07/2026 5:46 AM AWST

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Develop community and stakeholder relationships in a library environment

Develop community and stakeholder relationships in a library environment

Unit of competency
National Code
BSBINS510
State Code
OCG05
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
19/10/2020
View on TGA
State Implementation and Classification
Approved Date
16/03/2021
Field of Education
080509 - Public Relations
Original Release Date
16/03/2021
Nominal Hours
100
Description
This unit describes the skills and knowledge required to develop and maintain relationships with people and organisations in local communities through regular and ongoing consultation to maintain the quality of service provision.The unit applies to individuals who work in a library or where there is a need for a proactive approach to establishing and building networks and relationships between organisations and stakeholders and who operate autonomously, often with managerial responsibility.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Plan stakeholder consultation
  • 1.1 Review and assess current and potential stakeholders and determine needs, interests, priorities and trends, in consultation with colleagues
  • 1.2 Identify relevant stakeholders and methods to establish and maintain contact
  • 1.3 Research and maintain a collection of current relevant information on stakeholders
  • 1.4 Check organisational plans for relevant reference to stakeholder interaction
  • 1.5 Confirm that planning process takes account of relevant internal and external factors
2. Establish stakeholder relationships
  • 2.1 Identify and assess a range of strategies to facilitate relationships between stakeholders and own organisation
  • 2.2 Implement strategies and establish productive relationships with stakeholders
  • 2.3 Determine purpose and parameters of specific consultations, and brief participants accordingly
  • 2.4 Integrate information from stakeholder consultations into organisational planning and share with relevant colleagues
  • 2.5 Monitor, evaluate, and continuously improve stakeholder relationships
3. Represent organisation to local community
  • 3.1 Communicate organisational role accurately, confidently and clearly to promote stakeholder awareness
  • 3.2 Promote organisation to relevant stakeholders
No information
No information
Replaces
State Code National Code Title Type
AWF97 BSBLIB512 Develop and maintain community and stakeholder relationships Unit of competency