Unit of competency Outline

Date retreived
23/07/2026 3:06 PM AWST

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Monitor and improve knowledge management system

Monitor and improve knowledge management system

Unit of competency
National Code
ICTDBS501
State Code
AUT59
TGA Status
Replaced
DTWD Status
Transition (Replaced)
Current Release Number
1.00
Current Release Date
25/03/2015
View on TGA
State Implementation and Classification
Approved Date
16/09/2015
Field of Education
020305 - Systems Analysis And Design
Original Release Date
16/09/2015
Nominal Hours
30
Description
This unit describes the skills and knowledge required to monitor and improve a knowledge management system.It applies to individuals who are knowledge engineers required to support and maintain an existing knowledge management system.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Investigate the knowledge management system
  • 1.1 Review the structure of the existing knowledge management system, and develop an understanding of its operation
  • 1.2 Interview the client and staff to determine information requirements
  • 1.3 Identify frequently requested information
  • 1.4 Create a structure for organising that information
  • 1.5 Document the structure and forward to the appropriate person for approval
2. Create a knowledge management system
  • 2.1 Retrieve the identified information
  • 2.2 Organise information to follow the approved structure
  • 2.3 Document the information structure
3. Distribute and monitor knowledge management system documentation
  • 3.1 Distribute knowledge management system documentation to the client and staff
  • 3.2 Gather feedback from the client and staff, and incorporate into improving systems and processes
  • 3.3 Monitor the use of the knowledge management system to determine its effectiveness
  • 3.4 Make changes to the knowledge management system
  • 3.5 Make knowledge management system documentation available
  • 3.6 Implement and monitor process improvements
No information
No information
Replaces
State Code National Code Title Type
D7775 ICADBS501A Monitor and improve knowledge management system Unit of competency
Replaced By
State Code National Code Title Type
OBU89 ICTDBS505 Monitor and improve knowledge management systems Unit of competency
State Code National Code Title Type
AWA0 ICT60115 Advanced Diploma of Information Technology Qualification