Unit of competency Outline
Date retreived
22/07/2026 7:53 PM AWST
22/07/2026 7:53 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Carry out warehousing procedures
Carry out warehousing procedures
Unit of competency
National Code
AURSBA2001
AURSBA2001
State Code
WF352
WF352
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
16/07/2013
Field of Education
089901 - Purchasing, Warehousing And Distribution
Original Release Date
16/07/2013
Nominal Hours
16
Description
This unit of competency covers the competence required to receive, store and dispatch goods at a local enterprise storage facility.Licensing, legislative, regulatory or certification requirements may apply to this unit in some jurisdictions. Users are advised to check with the relevant regulatory authority.
Notes
Elements and Performance Criteria
1. Receive incoming goods
- 1.1. Cleanliness and orderliness in receiving bay are maintained according to enterprise policy
- 1.2. Goods are unpacked using correct techniques and equipment in line with enterprise policy
- 1.3. Packing materials are removed and disposed of according to enterprise policy
- 1.4. Incoming stock is checked and validated against purchase orders and delivery documentation according to enterprise policy
- 1.5. Items received are inspected for damage, quality, use-by dates, breakage or discrepancies and documented according to enterprise policy
- 1.6. Stock levels are accurately documented on enterprise stock systems, according to enterprise policy
2. Store goods
- 2.1. Deliveries are promptly and safely transported to the storage area without damage to product or packaging
- 2.2. Containers are labelled according to contents
- 2.3. Goods are transferred to suitable containers and are placed safely in the storage area, with old stock to the front
- 2.4. Goods are stored at correct temperatures to maintain optimum quality
- 2.5. Storage procedures are carried out according to industry regulations/guidelines, workplace health and safety (WHS) legislation, statutory legislation and regulations and enterprise policies and procedures
3. Dispatch goods
- 3.1. Goods to be returned to supplier are identified and labelled with date, supplier and reason for return or referred to management
- 3.2. Credit request documentation is completed
- 3.3. Goods are stored securely while awaiting dispatch
- 3.4. Delivery documentation is completed
- 3.5. Special delivery instructions are noted
- 3.6. Items are packed safely and securely to avoid damage in transit
- 3.7. Goods are dispatched to appropriate area/department
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Enterprise
Enterprises may vary in size, type and location, in the range of stock or goods to be stored, in the equipment used and in delivery procedures
Legislative requirements
Legislative requirements include:
state/territory legislation related to WHS, particularly, manual and mechanical handling and storage/dispatch of hazardous substances
Stock
Stock may need to conform to established quality guidelines, and may vary according to seasonal and supplier availability
Stock handling
Stock may be moved manually or mechanically
Handling techniques may vary according to stock characteristics and industry codes of practice
Staff
Staff may be full-time, part-time or casual and vary in terms of training and staffing levels. Staff may be operating in routine or busy trading conditions
Information
Information may include:
enterprise policies and procedures with regard to stock or goods storage, dispatch and delivery, product manufacturer/component supplier specifications and industry codes of practice
WHS requirements
WHS requirements may include:
state/territory legislation related to WHS, particularly manual and mechanical handling and storage/dispatch of hazardous substances
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Enterprise
Enterprises may vary in size, type and location, in the range of stock or goods to be stored, in the equipment used and in delivery procedures
Legislative requirements
Legislative requirements include:
state/territory legislation related to WHS, particularly, manual and mechanical handling and storage/dispatch of hazardous substances
Stock
Stock may need to conform to established quality guidelines, and may vary according to seasonal and supplier availability
Stock handling
Stock may be moved manually or mechanically
Handling techniques may vary according to stock characteristics and industry codes of practice
Staff
Staff may be full-time, part-time or casual and vary in terms of training and staffing levels. Staff may be operating in routine or busy trading conditions
Information
Information may include:
enterprise policies and procedures with regard to stock or goods storage, dispatch and delivery, product manufacturer/component supplier specifications and industry codes of practice
WHS requirements
WHS requirements may include:
state/territory legislation related to WHS, particularly manual and mechanical handling and storage/dispatch of hazardous substances
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
It is essential that competence in this unit signifies ability to transfer competency to changing circumstances and to respond to unusual circumstances in the critical aspects of:
consistently applying enterprise policies and procedures, industry codes of practice and legislation and statutory requirements in regard to storage of stock
consistently applying safe work practices in the manual handling and moving of stock, according to WHS legislation/regulations/codes of practice
consistently applying safe work practices in the mechanical handling and moving of stock, according to WHS legislation/regulations/codes of practice
interpreting and applying manufacturer/component supplier instructions with regard to handling stock and using equipment
receiving and processing incoming goods and dispatching outgoing goods according to enterprise policies and procedures
interpreting and processing information accurately and responsibly.
Context of, and specific resources for assessment
Elements of competence contain both knowledge and practical components. Knowledge components may be assessed off the job. Practical components should be assessed on the job or in a simulated worksite
Evidence is best gathered using products, processes and procedures of the individual workplace as the means by which the candidate achieves industry competencies
The following are required:
a workplace or simulated workplace
access to equipment, including stock moving equipment, manual and electronic labelling/ticketing equipment and computers/stock recording equipment
documentation, such as invoices, packing slips, dispatch documentation, order forms, store policy and procedures manuals, WHS regulations, legislative and statutory requirements and industry codes of practice
a qualified workplace assessor.
Method of assessment
An integrated competency assessment approach is required to ensure that holistic assessment occurs for inter-related units of competency. This unit should be assessed in conjunction with other units within the context of the candidate's job role or function
It is preferable that assessment reflects a process rather than an event and occurs over a period of time to cover varying circumstances. Evidence of performance may be provided by customers, team leaders/members or other persons subject to agreed authentication arrangements
Competence in this unit may be assessed in conjunction with other functional units which together form part of the holistic work role.
Guidance information for assessment
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
Critical aspects for assessment and evidence required to demonstrate competency in this unit
It is essential that competence in this unit signifies ability to transfer competency to changing circumstances and to respond to unusual circumstances in the critical aspects of:
consistently applying enterprise policies and procedures, industry codes of practice and legislation and statutory requirements in regard to storage of stock
consistently applying safe work practices in the manual handling and moving of stock, according to WHS legislation/regulations/codes of practice
consistently applying safe work practices in the mechanical handling and moving of stock, according to WHS legislation/regulations/codes of practice
interpreting and applying manufacturer/component supplier instructions with regard to handling stock and using equipment
receiving and processing incoming goods and dispatching outgoing goods according to enterprise policies and procedures
interpreting and processing information accurately and responsibly.
Context of, and specific resources for assessment
Elements of competence contain both knowledge and practical components. Knowledge components may be assessed off the job. Practical components should be assessed on the job or in a simulated worksite
Evidence is best gathered using products, processes and procedures of the individual workplace as the means by which the candidate achieves industry competencies
The following are required:
a workplace or simulated workplace
access to equipment, including stock moving equipment, manual and electronic labelling/ticketing equipment and computers/stock recording equipment
documentation, such as invoices, packing slips, dispatch documentation, order forms, store policy and procedures manuals, WHS regulations, legislative and statutory requirements and industry codes of practice
a qualified workplace assessor.
Method of assessment
An integrated competency assessment approach is required to ensure that holistic assessment occurs for inter-related units of competency. This unit should be assessed in conjunction with other units within the context of the candidate's job role or function
It is preferable that assessment reflects a process rather than an event and occurs over a period of time to cover varying circumstances. Evidence of performance may be provided by customers, team leaders/members or other persons subject to agreed authentication arrangements
Competence in this unit may be assessed in conjunction with other functional units which together form part of the holistic work role.
Guidance information for assessment
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| W2961 | AURS239508A | Carry out warehousing procedures | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AXB31 | AURSBA001 | Carry out warehousing procedures in an automotive workplace | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| J398 | AUR31012 | Certificate III in Automotive Sales | Qualification |