Unit of competency Outline
Date retreived
22/07/2026 6:37 PM AWST
22/07/2026 6:37 PM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Respond to domestic and family violence in family work
Respond to domestic and family violence in family work
Unit of competency
National Code
CHCDFV811C
CHCDFV811C
State Code
WC876
WC876
TGA Status
Replaced
Replaced
DTWD Status
Replaced
Replaced
State Implementation and Classification
Approved Date
21/07/2014
Field of Education
090501 - Social Work
Original Release Date
21/07/2014
Nominal Hours
50
Description
This unit of competency describes the skills and knowledge required to respond to domestic and family violence within the context of working with families
Notes
Elements and Performance Criteria
1. Analyse the impact of domestic and family violence on family work
- 1.1 Identify and respond to the dynamics of domestic and family violence
- 1.2 Identify and respond to gender and power as significant dynamics in domestic and family violence
- 1.3 Assess and respond to the safety concerns of family members subject to violence
- 1.4 Recognise and respond to the impact of violent, controlling, intimidating and belittling behaviour on family members
- 1.5 Identify and respond to the behaviours and tactics of family members who use violence
- 1.6 Identify accountabilityframeworks and practices
- 1.7 Identify impact of family domestic work on family workers
2. Work within the legal context of domestic and family violence
- 2.1 Recognise the legal frameworks that relate to domestic and family violence
- 2.2 Ensure staff are familiar with relevant legal responses and programs
- 2.3 Build relationships with the relevant police, legal services or allied program staff
- 2.4 Share information about the law and relevant programs in relation to domestic and family violence with clients
3. Implement organisation procedures that support family members to cease violent, controlling, intimidating and belittling behaviour
- 3.1 Identify accountability frameworks and practices that are relevant to the specific clients
- 3.2 Establish appropriate referral practices
- 3.3 Make information available about the impact of violence on partners, family members and children
- 3.4 Establish a climate in the organisation such that interactions with family members who use violence are characterised by respect, honesty and concern for safety of others
4. Implement organisation procedures to promote safety for family members who are subjected to violence
- 4.1 Make information available about incidence and prevalence of domestic and family violence
- 4.2 Make available information about the personal impact of domestic and family violence on individuals
- 4.3 Make available information about the impact of violence on children
- 4.4 Make available process for the creation of safety plans
- 4.5 Build networks with relevant service providers
- 4.6 Establish a climate in the organisation for appropriate disclosure
5. Align service interventions to specific clients
- 5.1 Analyse relevant family work models that are suitable for domestic and family violence.
- 5.2 Analyse gender and power relations in family work models
- 5.3 Utilise appropriate family work models for different client experiences and issues
- 5.4 Regularly review impact of interventions on specific clients
RANGE STATEMENT
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Dynamics of domestic and family violence refer to:
Power relations and controlling behaviour
Impact of gender on domestic and family violence
Behaviours may include:
Physical abuse
Sexual abuse
Social and financial abuse
Controlling behaviour
Emotional abuse including intimidation and harassment
The blame for abuse and violence is generally attributed to the person who is subject to the violence leaving them feeling responsible
The use of abuse and violence is often explained and/or excused by external circumstances, such as alcohol, unemployment
Accountability frameworks and practices refer to but are not limited to:
Accountability for violence behaviour is located with the user of violence
Transparent review of the person who uses violent behaviour in relation to the experiences of people who are subject this violence.
Transparent review of the worker's actions in relation to the experiences of people who are subject to violence
Transparent review of actions in relation to the statutory and legal obligations
Transparent review of actions in relation to funding obligations
Safety plans may refer to but are not limited to:
Specific documents that record and document safety strategies
Procedures that support clients who are subject to violence to attend services safely
Organisation arrangements that allow clients who have been subject to violence to participate free from violence and intimidation
Referral practices may include:
Hot (going with client), warm (setting up appointments and direct links) or cold (information for clients to make own contact) referrals
Referrals to:
crisis intervention services
legal or medical services
family domestic services
child support services
culturally specific services
accommodation services
access to services/information
financial services
child support agency
mediation and counselling services
living skills and problem solving programs
educational programs
specialist services
Legal frameworks refer to:
Family law legislation and associated court orders
State family and domestic violence legislation and associated programs
Criminal assault legislation
Child protection legislation
Mandatory reporting
Work health and safety (WHS) legislation
Discrimination and equal opportunities legislation
Any other relevant state/territory/ commonwealth legislation (e.g. guardianship, disability services, immigration, anti-discrimination, legal practice legislation)
International conventions relating to the rights of women, children and young people
Relevant international conventions on civil and human rights
Freedom of information legislation
Information may refer to but not be limited to:
Verbal, written, electronic or visual materials
The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.
Dynamics of domestic and family violence refer to:
Power relations and controlling behaviour
Impact of gender on domestic and family violence
Behaviours may include:
Physical abuse
Sexual abuse
Social and financial abuse
Controlling behaviour
Emotional abuse including intimidation and harassment
The blame for abuse and violence is generally attributed to the person who is subject to the violence leaving them feeling responsible
The use of abuse and violence is often explained and/or excused by external circumstances, such as alcohol, unemployment
Accountability frameworks and practices refer to but are not limited to:
Accountability for violence behaviour is located with the user of violence
Transparent review of the person who uses violent behaviour in relation to the experiences of people who are subject this violence.
Transparent review of the worker's actions in relation to the experiences of people who are subject to violence
Transparent review of actions in relation to the statutory and legal obligations
Transparent review of actions in relation to funding obligations
Safety plans may refer to but are not limited to:
Specific documents that record and document safety strategies
Procedures that support clients who are subject to violence to attend services safely
Organisation arrangements that allow clients who have been subject to violence to participate free from violence and intimidation
Referral practices may include:
Hot (going with client), warm (setting up appointments and direct links) or cold (information for clients to make own contact) referrals
Referrals to:
crisis intervention services
legal or medical services
family domestic services
child support services
culturally specific services
accommodation services
access to services/information
financial services
child support agency
mediation and counselling services
living skills and problem solving programs
educational programs
specialist services
Legal frameworks refer to:
Family law legislation and associated court orders
State family and domestic violence legislation and associated programs
Criminal assault legislation
Child protection legislation
Mandatory reporting
Work health and safety (WHS) legislation
Discrimination and equal opportunities legislation
Any other relevant state/territory/ commonwealth legislation (e.g. guardianship, disability services, immigration, anti-discrimination, legal practice legislation)
International conventions relating to the rights of women, children and young people
Relevant international conventions on civil and human rights
Freedom of information legislation
Information may refer to but not be limited to:
Verbal, written, electronic or visual materials
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
Assessment must confirm sufficient ability to analyse the dynamics of domestic and family violence
Assessment of performance should be over a period of time covering all categories within the Range Statement statements that are applicable in the learning environment
In particular, assessment must confirm the ability to:
accurately identify the safety needs of people subject to domestic and family violence
appropriately identify the relevant accountability frameworks for working with domestic and family violence and family work.
build networks with and refer to relevant programs which meet the needs of a wide variety of clients
accurately interpret and comply with legal and procedural requirements
understand own work role and responsibilities in relation to service delivery
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
Evidence will be determined by selection from the Range Statement, justified in terms of work requirements, work roles and responsibilities and occupational specialisations
Method of assessment:
Evidence for assessment of competence may be gathered by appropriate combination of the following:
skills involving direct client contact are to be assessed initially on two occasions in a simulated setting. if successful, further assessment is required during 10 hours actual practice under direct observation
demonstration of competency within the working environment in delivering services to clients living with and affected by domestic and family violence
realistic simulations, projects, previous relevant experience or oral questioning on 'what if?' scenarios
observation of processes and procedures, oral and/or written questions on essential knowledge and skills and consideration of required attitudes
where performance is not directly observed and/or is required to be demonstrated over a period of time and/or in a number of locations, any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons
The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.
Critical aspects for assessment and evidence required to demonstrate this unit of competency:
Assessment must confirm sufficient ability to analyse the dynamics of domestic and family violence
Assessment of performance should be over a period of time covering all categories within the Range Statement statements that are applicable in the learning environment
In particular, assessment must confirm the ability to:
accurately identify the safety needs of people subject to domestic and family violence
appropriately identify the relevant accountability frameworks for working with domestic and family violence and family work.
build networks with and refer to relevant programs which meet the needs of a wide variety of clients
accurately interpret and comply with legal and procedural requirements
understand own work role and responsibilities in relation to service delivery
Access and equity considerations:
All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities
Context of and specific resources for assessment:
Evidence will be determined by selection from the Range Statement, justified in terms of work requirements, work roles and responsibilities and occupational specialisations
Method of assessment:
Evidence for assessment of competence may be gathered by appropriate combination of the following:
skills involving direct client contact are to be assessed initially on two occasions in a simulated setting. if successful, further assessment is required during 10 hours actual practice under direct observation
demonstration of competency within the working environment in delivering services to clients living with and affected by domestic and family violence
realistic simulations, projects, previous relevant experience or oral questioning on 'what if?' scenarios
observation of processes and procedures, oral and/or written questions on essential knowledge and skills and consideration of required attitudes
where performance is not directly observed and/or is required to be demonstrated over a period of time and/or in a number of locations, any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons
Replaces
| State Code | National Code | Title | Type |
|---|---|---|---|
| D2389 | CHCDFV811B | Respond to domestic and family violence in family work | Unit of competency |
Replaced By
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWB30 | CHCDFV008 | Manage responses to domestic and family violence in family work | Unit of competency |
| State Code | National Code | Title | Type |
|---|---|---|---|
| AWL4 | CHC82015 | Graduate Certificate In Client Assessment and Case Management | Qualification |
| D331 | CHC70208 | Graduate Certificate In Community Services Practice (Client assessment and case management) | Qualification |
| D335 | CHC80308 | Graduate Diploma of Family Dispute Resolution | Qualification |
| D334 | CHC80208 | Graduate Diploma of Relationship Counselling | Qualification |