Unit of competency Outline

Date retreived
22/07/2026 9:57 AM AWST

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Coordinate human resource functions and processes

Coordinate human resource functions and processes

Unit of competency
National Code
BSBHRM527
State Code
OCG25
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
19/10/2020
View on TGA
State Implementation and Classification
Approved Date
16/03/2021
Field of Education
080303 - Human Resource Management
Original Release Date
16/03/2021
Nominal Hours
55
Description
This unit describes the skills and knowledge required to coordinate human resource functions and processes, integrating business ethics. The unit applies to individuals with responsibility for coordinating a range of human resource functions and processes across an organisation. They may have staff reporting to them.No licensing, legislative or certification requirements apply to this unit at the time of publication.
Notes
Elements and Performance Criteria
1. Determine strategies for delivery of human resource functions and processes
  • 1.1 Analyse business strategy and operational plans and determine human resource requirements
  • 1.2 Review external business environment and likely impact on organisation’s human resource requirements
  • 1.3 Consult relevant stakeholders to identify relevant human resource requirements
  • 1.4 Review organisation’s requirements for diversity in the workforce
  • 1.5 Develop options for delivery of human resource functions and processes that comply with legislative requirements, organisational policies and business goals
  • 1.6 Develop and agree on strategies and action plans for delivery of human resource functions and processes
  • 1.7 Agree and document roles and responsibilities of human resource team, line managers, and external contractors
  • 1.8 Coordinate systems for gathering and storing information needed to provide human resource functions and processes
2. Coordinate the delivery of human resource functions and processes
  • 2.1 Communicate information about human resource strategies, functions and processes to internal and external stakeholders
  • 2.2 Negotiate service agreements with the human resource team, service providers and client groups
  • 2.3 Document and communicate human resources requirements, performance standards and timeframes
  • 2.4 Identify and coordinate relevant support, where required
  • 2.5 Agree and coordinate monitoring of relevant quality assurance processes for human resource functions
  • 2.6 Ensure that functions and processes are delivered by appropriate providers, according to organisation policies and procedures
  • 2.7 Identify and rectify underperformance of human resource team or service providers
3. Evaluate human resource functions and processes
  • 3.1 Coordinate survey of clients to determine level of satisfaction
  • 3.2 Collect client feedback and use in review processes
  • 3.3 Recommend changes to human resource functions and processes
  • 3.4 Obtain approvals to variations in service delivery from relevant managers
  • 3.5 Support agreed change processes across the organisation
4. Coordinate integration of business ethics in human resource practices
  • 4.1 Ensure code of conduct is observed across the organisation, and its expectations are incorporated in human resource policies and practices
  • 4.2 Identify confidentiality requirements in dealing with all human resource information
  • 4.3 Handle unethical behaviour according to organisational policies and procedures
  • 4.4 Ensure all persons responsible for human resource functions understand requirements regarding their ethical behaviour
No information
No information
Replaces
State Code National Code Title Type
AUJ61 BSBHRM511 Manage expatriate staff Unit of competency
AUJ52 BSBHRM501 Manage human resource services Unit of competency
AUH59 BSBHRM510 Manage mediation processes Unit of competency