Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Legislation and standards may include:
access and equity
confidentiality requirements
copyright laws
defamation laws
industry codes of practice, such as Australian Computer Society Code of Ethics
industry standards
intellectual property
international standards
International Organization for Standardization (ISO), International Electrotechnical Commission (IEC) and Australian Standards (AS)
legal and regulatory policies affecting ebusiness
OECD Guidelines for Consumer Protection in the Context of Electronic Commerce
OHS
organisational standards
privacy legislation
project standards.
Privacy policy may include:
access of personal information
disclosure of personal information
gathering of personal information
organisation standards and practices
quality of personal information
security of personal information
sensitivity of personal information
storage of personal information
use of personal information.
Stakeholders may include:
authorised business representative
colleagues
individuals
internal departments
internal employees
external organisations
clients
project manager
supervisor
users.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit
Evidence of the ability to:
analyse legislation and standards relating to professional conduct and privacy in the IT industry
contribute to the development of a code of ethics and monitor the workplace to ensure code of ethics is being applied and is appropriate
contribute to the development of a privacy policy and monitor the workplace to ensure the policy is being applied and is appropriate.
Context of and specific resources for assessment
Assessment must ensure access to:
relevant organisational policies, legislation and standards documentation
industry codes of practice
appropriate learning and assessment support when required.
Where applicable, physical resources should include equipment modified for people with special needs.
Method of assessment
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
direct observation of candidate monitoring continuity of computing services and information flow to ensure the protection of stakeholder interests
review of candidate’s documented code of ethics and privacy policy
verbal or written questioning to assess candidate’s provision of some leadership and guidance to others in the implementation of ethical conduct in business relationships
verbal or written questioning to assess candidate’s ability to provide guidance to others in the operation and management of privacy policies in business relationships.
Guidance information for assessment
Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.
Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.
Indigenous people and other people from a non-English speaking background may need additional support.
In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.