Unit of competency Outline

Date retreived
23/07/2026 5:06 AM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Undertake home visits

Undertake home visits

Unit of competency
National Code
HLTRAH302C
State Code
WD271
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
07/05/2012
View on TGA
State Implementation and Classification
Approved Date
30/06/2014
Field of Education
060301 - General Nursing
Original Release Date
30/06/2014
Nominal Hours
30
Description
DescriptorThis competency unit describes the skills and knowledge required to make a home visit to assess needs and/or deliver services
Notes
Elements and Performance Criteria
1. Prepare for home visit
  • 1.1 Check that client is expecting and prepared for a home visit at the agreed time
  • 1.2 Clarify purpose of home visit and history of client in relation to unexpected issues and needs
  • 1.3 Prepare equipment, resources and/or documents required address purpose of home visit and contingencies
  • 1.4 Allow time in schedule for contingencies
  • 1.5 Check that entry to the home is ensured
  • 1.6 Ensure co-worker(s) are aware of intended time and place of home visit and mobile contact details
2. Undertake home visit
  • 2.1 Obtain entry to the home, check for hazards to own and others' health and safety and take action to control risk
  • 2.2 Take standard precautions to control infection and, where required, take additional precautions
  • 2.3 Demonstrate respect for the home and contents and sensitivity as a guest in the environment
  • 2.4 Follow appropriate risk management practices when delivering services in an unfamiliar and potentially unsafe environment
3. Establish client relationship in the home
  • 3.1 Communicate with client or resident to clarify purpose of visit and confirm client acceptance
  • 3.2 Provide opportunity for client to identify and express any issues or concerns in relation to the home visit and/or associated matters
  • 3.3 Provide appropriate support and information within scope of own work role and record and report relevant health issues or concerns promptly to appropriate person
  • 3.4 Deal with behaviours of concern promptly, firmly and diplomatically in accordance with relevant policies and procedures
4. Follow up home visit
  • 4.1 Document all aspects of the home visit in line with organisation policies and procedures
  • 4.2 Promptly report and refer any areas of concern to an appropriate authority
  • 4.3 Ensure any arrangements for follow up visits are recorded and implemented
RANGE STATEMENT

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.


Purpose of home visit may include:
Assessment of client requirements
Delivery of services
Delivery of products, materials or equipment
Consultation (eg. in relation to complementary or alternative therapy)
Regular or planned organisation follow up


History of client in relation to unexpected issues and needs may include but is not limited to:
Worker unable to obtain safe access to the home
Interpreter required
Client behaviour unpredictable (eg. aggression, dementia)
Specific health and safety risks identified
Client in need of basic supplies (eg. food or medication)


Check for hazards includes
Checking the working order of fire safety equipment including smoke alarms


Areas for concern may include but are not limited to:
Client very sick, injured or deceased
Signs of violence or abuse
Signs of deterioration of client's physical or mental condition
Client in need of basic supplies (eg. food, other consumables or medication)
EVIDENCE GUIDE

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this competency unit:
This unit is most appropriately assessed in the workplace or in a simulated workplace
The individual being assessed must provide evidence of specified essential knowledge as well as skills
Consistency of performance should be demonstrated over the required range of workplace situations


Access and equity considerations:
All workers in the health industry should be aware of access and equity issues in relation to their own area of work
All workers should develop their ability to work in a culturally diverse environment
In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on health of Aboriginal and Torres Strait Islander people
Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on health of Aboriginal and/or Torres Strait Islander clients and communities
Replaces
State Code National Code Title Type
D8470 HLTRAH302B Undertake home visits Unit of competency
Replaced By
State Code National Code Title Type
AVC50 CHCCCS027 Visit client residence Unit of competency