Unit of competency Outline

Date retreived
22/07/2026 8:19 AM AWST

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Provide court support to Indigenous clients

Provide court support to Indigenous clients

Unit of competency
National Code
PSPCRT011
State Code
AWW33
TGA Status
Current
DTWD Status
Approved
Current Release Number
1.00
Current Release Date
07/03/2016
View on TGA
State Implementation and Classification
Approved Date
21/07/2016
Field of Education
091101 - Justice Administration
Original Release Date
21/07/2016
Nominal Hours
30
Description
This unit describes the skills required to assist Indigenous Australians in their dealings with the court. It includes providing advice and support to the court and the Indigenous community, and assisting Indigenous people in court. All support to Indigenous clients must observe the protocols for the sharing of information in a culturally appropriate manner.This unit applies to those working within the court system operating under procedures set by the court.The skills and knowledge described in this unit must be applied within the legislative, regulatory and policy environment in which they are carried out. Organisational policies and procedures must be consulted and adhered to, particularly those set by the court.Those undertaking this unit would generally work independently with occasional supervisory responsibilities. They would perform complex tasks in a range of familiar and unfamiliar contexts.No licensing, legislative or certification requirements apply to unit at the time of publication.
Notes
Elements and Performance Criteria
1. Provide information and options
  • 1.1 Collect and access client information and identify Indigenous client's needs.
  • 1.2 Use client information to identify specific services required, observing protocols for the sharing of information.
  • 1.3 Identify and apply organisational policy and procedures relevant to Indigenous people in the provision of information and options, including alternative procedural options available to Indigenous people.
  • 1.4 Address and clarify problems raised and provide assistance and/or referrals, including making necessary arrangements according to client needs.
2. Provide support to Indigenous Australians involved in court proceedings
  • 2.1 Assist Indigenous people to access support services and available procedural options and to complete procedural requirements.
  • 2.2 Inform Indigenous court users and their nominated representatives of procedural requirements and observe protocols for the sharing of information.
  • 2.3 Explain obligations contained in orders and confirm understanding of the ramifications of non-compliance.
No information
No information
Replaces
State Code National Code Title Type
WE696 PSPCRT410B Provide court support to Indigenous clients Unit of competency
State Code National Code Title Type
AZY8 PSP40216 Certificate IV in Court Operations Qualification