Qualification Outline

Date retreived
22/07/2026 12:36 PM AWST

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Certificate IV in Court Operations

Certificate IV in Court Operations

Qualification
National Code:
PSP40216
State Code:
AZY8
TGA Status:
Current
DTWD Status:
Approved
National Endorsed, State Implementation and Classification
Field of Education
0911 - Justice And Law Enforcement
Original TGA Release Date
07/03/2016
Approved Date
21/07/2016
Stream of Study
Initial Vocational (3100 - 3600)
VET Act Classifier
C
Nominal Hours
465
Duration
2 Semesters
Current Release Number
1.00
Current Release Date
07/03/2016
VET Act Conditions
Releases
Release Version Release Date TGA Status DTWD Status
1.00 07/03/2016 Current Approved
Description

This qualification allows for the attainment of general competencies for those working in operational roles in a court environment, with a particular focus on meeting the ethical and legislative requirements of the court services.

The compliance specialisation covers the skills required by those responsible for carrying out the directions of the court to ensure a secure and efficient environment in which the court can function.

The services specialisation covers the skills required by those responsible for providing services to the court.

No licensing, legislative or certification requirements apply to this qualification at the time of publication.

Additional qualification advice
Where a defined specialisation is completed as listed below, the resultant testamur can be titled: Certificate IV in Court Operations (field of study) e.g. Certificate IV in Court Operations (Compliance).

Schedule
Packaging Rules
Fifteen (15) units of competency are required for this qualification:
- six (6) core units
- nine (9) elective units
- choose 1 elective from Group A Work health safety.

Generalist:
- minimum of five (5) units from Groups B, C or D
- choose the remaining electives from the list below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.

Specialisations:
Compliance specialisation:
- minimum of five (5) electives from Group B
- choose the remaining electives from the list below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.

Services specialisation:
- minimum of five (5) electives from Group C
- choose the remaining electives from the list below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.

All elective units selected from outside this qualification must reflect the occupational learning outcomes of this AQF qualification level. Seek further advice on selecting imported units of competency in the PSP Implementation Guide.

Elective units selected must not duplicate content already covered by other units in this qualification.
1. Core Units

All six (6) units must be completed.

State Code National Code Title Hours Type
AWV59 PSPGEN043 Apply government processes 30 Unit of competency
AWV79 PSPGEN023 Deliver and monitor service to clients 40 Unit of competency
AWU74 PSPLEG002 Encourage compliance with legislation in the public sector 30 Unit of competency
AWW18 PSPETH001 Uphold the values and principles of public service 40 Unit of competency
AWV69 PSPGEN033 Use advanced workplace communication strategies 50 Unit of competency
AWV72 PSPGEN029 Value diversity 30 Unit of competency
2. Group A Work Health Safety

One (1) unit must be chosen from Group A.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AUL95 BSBWHS201 Contribute to health and safety of self and others 15 Unit of competency
AUK29 BSBWHS301 Maintain workplace safety 20 Unit of competency
3. Group B Compliance Specialisation

A minimum of five (5) units must be chosen from Group B when completing the Compliance specialisation.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWW36 PSPCRT007 Compile and use official notes 30 Unit of competency
AWU77 PSPINV002 Conduct an investigation 35 Unit of competency
AWW37 PSPCRT006 Handle monies received in satisfaction of warrants and orders 10 Unit of competency
AWT90 PSPREG007 Make arrests 10 Unit of competency
AUZ05 CSCSAS015 Manage threatening behaviour 20 Unit of competency
AWT89 PSPREG004 Promote client compliance 20 Unit of competency
AWW39 PSPCRT005 Serve process 25 Unit of competency
4. Group C Services Specialisation

A minimum of five (5) units must be chosen from Group B when completing the Services specialisation.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWW28 PSPCRT016 Administer alternative dispute-resolution proceedings 30 Unit of competency
AWW34 PSPCRT010 Administer court fines and debt management 25 Unit of competency
AWW29 PSPCRT015 Administer court legislation 18 Unit of competency
AWW32 PSPCRT012 Audio record complex court proceedings 40 Unit of competency
AWW30 PSPCRT014 Contribute to an integrated service delivery program 25 Unit of competency
AWW38 PSPCRT004 Handle exhibits and documents tendered 20 Unit of competency
AWW25 PSPCRT019 Manage jurors 30 Unit of competency
AWW42 PSPCRT003 Manage witnesses 20 Unit of competency
AWW26 PSPCRT018 Perform court duties 30 Unit of competency
AWW43 PSPCRT002 Perform duties to support a hearing 50 Unit of competency
AWW21 PSPCRT023 Perform quasi-judicial functions 50 Unit of competency
AWW35 PSPCRT009 Provide court registry and information services 30 Unit of competency
AWW27 PSPCRT017 Provide support to self-represented litigants 35 Unit of competency
AWW31 PSPCRT013 Record court proceedings using shorthand 40 Unit of competency
AWW40 PSPCRT008 Undertake court listings 30 Unit of competency
5. Group D General Elective Units

The remainder of units may be chosen from Group D.
Please refer to the packaging rules for the full details of available options.

State Code National Code Title Hours Type
AWT87 PSPREG003 Apply regulatory powers 30 Unit of competency
AWW41 PSPCRT001 Audio record court proceedings 30 Unit of competency
AWW22 PSPCRT021 Carry out possessions and evictions 30 Unit of competency
AWU19 PSPPCY001 Contribute to policy development 20 Unit of competency
AWW24 PSPCRT020 Execute process 40 Unit of competency
AWW33 PSPCRT011 Provide court support to Indigenous clients 30 Unit of competency
AWU14 PSPPCY004 Support policy implementation 30 Unit of competency
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Entry Requirements
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Traineeships and Apprenticeships
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