Qualification Outline
22/07/2026 12:36 PM AWST
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Certificate IV in Court Operations
Certificate IV in Court Operations
PSP40216
AZY8
Current
Approved
National Endorsed, State Implementation and Classification
Releases
| Release Version | Release Date | TGA Status | DTWD Status |
|---|---|---|---|
| 1.00 | 07/03/2016 | Current | Approved |
Description
This qualification allows for the attainment of general competencies for those working in operational roles in a court environment, with a particular focus on meeting the ethical and legislative requirements of the court services.
The compliance specialisation covers the skills required by those responsible for carrying out the directions of the court to ensure a secure and efficient environment in which the court can function.
The services specialisation covers the skills required by those responsible for providing services to the court.
No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Additional qualification advice
Where a defined specialisation is completed as listed below, the resultant testamur can be titled: Certificate IV in Court Operations (field of study) e.g. Certificate IV in Court Operations (Compliance).
Schedule
Packaging Rules
Fifteen (15) units of competency are required for this qualification:- six (6) core units
- nine (9) elective units
- choose 1 elective from Group A Work health safety.
Generalist:
- minimum of five (5) units from Groups B, C or D
- choose the remaining electives from the list below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.
Specialisations:
Compliance specialisation:
- minimum of five (5) electives from Group B
- choose the remaining electives from the list below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.
Services specialisation:
- minimum of five (5) electives from Group C
- choose the remaining electives from the list below or from elsewhere within this training package, or from another endorsed training package, or from an accredited course.
All elective units selected from outside this qualification must reflect the occupational learning outcomes of this AQF qualification level. Seek further advice on selecting imported units of competency in the PSP Implementation Guide.
Elective units selected must not duplicate content already covered by other units in this qualification.
1. Core Units
All six (6) units must be completed.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AWV59 | PSPGEN043 | Apply government processes | 30 | Unit of competency |
| AWV79 | PSPGEN023 | Deliver and monitor service to clients | 40 | Unit of competency |
| AWU74 | PSPLEG002 | Encourage compliance with legislation in the public sector | 30 | Unit of competency |
| AWW18 | PSPETH001 | Uphold the values and principles of public service | 40 | Unit of competency |
| AWV69 | PSPGEN033 | Use advanced workplace communication strategies | 50 | Unit of competency |
| AWV72 | PSPGEN029 | Value diversity | 30 | Unit of competency |
2. Group A Work Health Safety
One (1) unit must be chosen from Group A.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AUL95 | BSBWHS201 | Contribute to health and safety of self and others | 15 | Unit of competency |
| AUK29 | BSBWHS301 | Maintain workplace safety | 20 | Unit of competency |
3. Group B Compliance Specialisation
A minimum of five (5) units must be chosen from Group B when completing the Compliance specialisation.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AWW36 | PSPCRT007 | Compile and use official notes | 30 | Unit of competency |
| AWU77 | PSPINV002 | Conduct an investigation | 35 | Unit of competency |
| AWW37 | PSPCRT006 | Handle monies received in satisfaction of warrants and orders | 10 | Unit of competency |
| AWT90 | PSPREG007 | Make arrests | 10 | Unit of competency |
| AUZ05 | CSCSAS015 | Manage threatening behaviour | 20 | Unit of competency |
| AWT89 | PSPREG004 | Promote client compliance | 20 | Unit of competency |
| AWW39 | PSPCRT005 | Serve process | 25 | Unit of competency |
4. Group C Services Specialisation
A minimum of five (5) units must be chosen from Group B when completing the Services specialisation.
Please refer to the packaging rules for the full details of available options.
5. Group D General Elective Units
The remainder of units may be chosen from Group D.
Please refer to the packaging rules for the full details of available options.
| State Code | National Code | Title | Hours | Type |
|---|---|---|---|---|
| AWT87 | PSPREG003 | Apply regulatory powers | 30 | Unit of competency |
| AWW41 | PSPCRT001 | Audio record court proceedings | 30 | Unit of competency |
| AWW22 | PSPCRT021 | Carry out possessions and evictions | 30 | Unit of competency |
| AWU19 | PSPPCY001 | Contribute to policy development | 20 | Unit of competency |
| AWW24 | PSPCRT020 | Execute process | 40 | Unit of competency |
| AWW33 | PSPCRT011 | Provide court support to Indigenous clients | 30 | Unit of competency |
| AWU14 | PSPPCY004 | Support policy implementation | 30 | Unit of competency |