Unit of competency Outline

Date retreived
22/07/2026 10:10 PM AWST

Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.

Process sales transactions

Process sales transactions

Unit of competency
National Code
MTMR107C
State Code
D9047
TGA Status
Replaced
DTWD Status
Replaced
Current Release Number
1.00
Current Release Date
22/07/2011
State Implementation and Classification
Approved Date
24/05/2013
Field of Education
080501 - Sales
Original Release Date
24/05/2013
Nominal Hours
8
Description
This unit covers the skills and knowledge required to carry out the procedures for processing a sales transaction.
Notes
Elements and Performance Criteria
1. Process transaction
  • 1.1. Transaction is accurately processed.
  • 1.2. Transaction accurately put through point of sale equipment.
  • 1.3. Correct and accurate receipts are provided to customer.
  • 1.4. Customer is thanked according to workplace requirements.
  • 1.5. Correct hygiene is observed while handling cash transactions.
RANGE STATEMENT
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Transactions may involve:
application of sale to customer
cash
cash vouchers
cheques
credit or debit card
customer accounts
electronic funds transfer (EFTPOS, credit or debit card)
point of sale equipment
referral of enquiry to more senior staff
sale of product or service.
Workplace requirements may include:
enterprise-specific procedures
OH&S requirements
Quality Assurance (QA) requirements
Standard Operating Procedures (SOPs)
the ability to perform the task to production requirements
work instructions.
OH&S requirements may include:
enterprise OH&S policies, procedures and programs
OH&S legal requirements
Personal Protective Equipment (PPE) which may include:
coats and aprons
ear plugs or muffs
eye and facial protection
head-wear
lifting assistance
mesh aprons
protective boot covers
protective hand and arm covering
protective head and hair covering
uniforms
waterproof clothing
work, safety or waterproof footwear
requirements set out in standards and codes of practice.
Communication may:
be with people from a range of cultural, social and ethnic backgrounds
include the use of communications technology
involve listening and understanding
require speaking clearly and directly.
Mathematical skills may include:
following basic flow charts, mimic panels and numerically-sequenced tasks and procedures
reading and interpreting analogue and digital measures, including clocks, scales, pressure gauges, thermometers and cash registers
recognising out-of-specification, acceptable or unacceptable range on simple graphs and charts
recognition and accurate copying of numbers relating to temperature, time, volume, weight and quantity
routine simple calculations using specified fixed formulas and procedures
understanding and accurately using terms, such as hotter or cooler, heavier or lighter, slow or fast, increasing or decreasing, and lower or higher in own work
use of calculators.
Regulatory requirements may include:
Export Control Act
Federal, state and territory regulations regarding meat processing and food handling
hygiene and sanitation requirements
relevant Australian Standards
relevant regulations.
EVIDENCE GUIDE
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment
The meat industry has specific and clear requirements for evidence. A minimum of three forms of evidence is required to demonstrate competency in the meat industry. This is specifically designed to provide evidence that covers the demonstration in the workplace of all aspects of competency over time.
These requirements are in addition to the requirements for valid, current, authentic and sufficient evidence.

Three forms of evidence means three different kinds of evidence - not three pieces of the same kind. In practice it will mean that most of the unit is covered twice. This increases the legitimacy of the evidence.

All assessment must be conducted against Australian meat industry standards and regulations.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Competency must be demonstrated over time and under typical operating conditions for the enterprise.
Context of, and specific resources for assessment
Assessment must occur in the workplace under normal operating conditions or in a simulated environment.
Method of assessment
Recommended methods of assessment include:
workplace demonstration
simulation
quiz of underpinning knowledge
workplace referee or third-party report of performance over time.

Assessment practices should take into account any relevant language or cultural issues related to Aboriginality or Torres Strait Islander, gender, or language backgrounds other than English. Language and literacy demands of the assessment task should not be higher than those of the work role.
Guidance information for assessment
A current list of resources for this unit of competency is available from MINTRAC www.mintrac.com.au or telephone 1800 817 462.
Replaces
State Code National Code Title Type
W6782 MTMR107B Process sales transactions Unit of competency
Replaced By
State Code National Code Title Type
AVW73 AMPR106 Process sales transactions Unit of competency