Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Professional techniques and strategies may include:
strategies for presenting a confident and assured manner in challenging situations
maintaining ethical practice in the face of opposition
modelling behaviour and personal presentation standards
time management
strategies for acknowledging and respecting the attitudes and beliefs of others
Organisational and legal requirements may include:
risk identification and management, including OHS
quality and continuous improvement processes and standards, including validation systems
financial management and reporting
recognition of competencies required for assignments
client contracts and conditions
copyright and intellectual property
collaborative arrangements
confidentiality and privacy requirements
ethical standards
defined resource parameters
administrative and records management system, for example:
recording requirements and arrangements
maintenance, retention, archiving, retrieval, storage and security of business and assignment information
document version control
Feedback may include:
formal and informal performance appraisals
obtaining comments from supervisors and colleagues
obtaining comments from clients
personal reflective behaviour
routine organisational methods for monitoring service delivery
Relevant personnel may include:
education and training advisers
professional associations
NAATI
Development opportunities may include:
undertaking further higher education and VET qualifications
undertaking professional development in specific areas of practice
internal training and development programs
relevant conferences, seminars and workshops
reading relevant journals and literature
networking with internal and external colleagues
coaching and mentoring
Currency of professional practice may include:
vocational competency and technical expertise in subject matter and languages
professional practice as a translator and interpreter
Professional networks may include:
informal networks with:
other practitioners
people working in allied industry and vocational areas
contacts in professional associations
formal networks such as:
local, national and international networks
interest and support groups
regional, specialist and peak associations
professional and occupation associations
communities of practice

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
Candidates must show that they have the ability to manage their personal professional performance and to take responsibility for their professional development including:
participating in relevant industry and professional development networks, events or activities
identifying and prioritising individual professional development needs
using networks to gain information and other support appropriate to workplace or work role
showing how feedback was used to identify areas for development
using reflection strategies to identify new ways of improving performance.
Context of and specific resources for assessment
Evidence for assessment of this unit of competency will make use of scenarios, case studies, experiences and, where possible, examples of interactions with colleagues and clients which illustrate examples of activities undertaken to maintain standards of professional practice.
Resources for assessment include:
Candidates may provide the following products for evidence:
documented personal learning needs
examples of developments and trends researched
examples of continuous improvement techniques and processes used
evidence based on simulations and experiences during training.
Candidates may provide evidence through responding to questions of:
how practice standards were accessed and applied within assignment requirements
how and why personal development needs were identified
how feedback was obtained from clients and colleagues and used to improve work performance
how and why professional practice was reflected on and evaluated.
Resources may include:
relevant professional, business and legal documentation
access to relevant benchmarks
access to networks, technology, communication.
Evidence for assessment should be gathered to demonstrate a range of experiences with applying professional standards to maintain practice in different requirements and conditions. Evidence could include examples of negotiations with client expectations, using the resources of professional associations or employers, and should also include evidence of decision making where there are ethical, business and professional issues influencing decisions.