Elements and Performance Criteria

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Competitive systems and practices

Competitive systems and practices may include, but are not limited to:
lean operations
agile operations
preventative and predictive maintenance approaches
monitoring and data gathering systems, such as Systems Control and Data Acquisition (SCADA) software, Enterprise Resource Planning (ERP) systems, Materials Resource Planning (MRP) and proprietary systems
statistical process control systems, including six sigma and three sigma
Just in Time (JIT), kanban and other pull-related operations control systems
supply, value, and demand chain monitoring and analysis
5S
continuous improvement (kaizen)
breakthrough improvement (kaizen blitz)
cause/effect diagrams
overall equipment effectiveness (OEE)
takt time
process mapping
problem solving
run charts
standard procedures
current reality tree
Competitive systems and practices should be interpreted so as to take into account:
the stage of implementation of competitive systems and practices
the size of the enterprise
the work organisation, culture, regulatory environment and the industry sector
Information needs
Information needs include anything which needs to be known in order to complete the job in full, on time and to the agreed standard and may include, but are not limited to:
workplace metrics
quality metrics
scheduling/priority information
procedures/aide memoir
Procedures
Procedures may include:
work instructions
standard operating procedures
work manuals
operating protocols
formulas/ recipes
batch sheets
temporary instructions and similar instructions provided for the smooth running of the operation or process
good operating practice as may be defined by industry codes of practice (e.g. good manufacturing practice (GMP) and responsible care)
government regulations
Procedures may be:
written, verbal, computer-based or in some other format
Directions
Directions include:
all communication aimed at telling workplace personnel what to do and when to do it
Controls
Controls includes all feedback which may be provided by any means and typically is feedback related to, but not limited to:
timeliness/timelines
volume/number required
quality/specification/standard to me met
Statement of needs
Statement of needs includes everything which it is desirable to display visually in the workplace and may include, but is not limited to:
information
procedures and standards
directions
controls
Primary and secondary locations
A primary location is:
a location where workplace personnel have easy and direct line of sight and where they can easily observe what the visual device is displaying
A secondary location is:
a location where the visual access is not as convenient and so should not be used for displaying key items
Visual devices
A visual device is any device which provides information, direction, and so on, without the use of an aural communication channel and may include, but is not limited to:
graphs
diagrams
photos
colour codes
lines and zones
tape
markings
flags
andon lights
charts
words and numbers
A visual device may be:
a static display
a manually updated display
an automatically updated display

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Critical aspects for assessment and evidence required to demonstrate competency in this unit
A person who demonstrates competency in this unit must be able to provide evidence of the ability to:
develop and locate appropriate visual displays
facilitate the use of visual workplace
analyse feedback and data from visual workplace and make improvements.
Context of and specific resources for assessment
Assessment of performance must be undertaken in a workplace using or implementing one or more competitive systems and practices.
Access may be required to:
workplace procedures and plans relevant to work area
specifications and documentation relating to planned, currently being implemented, or implemented changes to work processes and procedures relevant to the assessee
documentation and information in relation to production, waste, overheads and hazard control/management
reports from supervisors/managers
case studies and scenarios to assess responses to contingencies.
Method of assessment
A holistic approach should be taken to the assessment.
Competence in this unit may be assessed by using some combination of the following to generate evidence:
demonstration in the workplace
workplace projects
suitable simulation
case studies/scenarios (particularly for assessment of contingencies, improvement scenario, and so on)
targeted questioning
reports from supervisors, peers and colleagues (third-party reports)
portfolio of evidence.
In all cases it is expected that practical assessment will be combined with targeted questioning to assess underpinning knowledge.
Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability.
Guidance information for assessment
Assessment processes and techniques must be culturally appropriate and appropriate to the oracy, language and literacy capacity of the candidate and the work being performed.