Accredited course Outline
Date retreived
22/07/2026 7:56 AM AWST
22/07/2026 7:56 AM AWST
Whilst all efforts are made to provide accurate and timely information from the relevant source/documentation, please be aware that the information supplied may not be the most current version. The accuracy of the detail has not been confirmed by the Department and therefore should not be relied upon without first confirming the contents.
Certificate III in Business (Customer Service)
Certificate III in Business (Customer Service)
Accredited course
National Code:
5391
5391
State Code:
5129
5129
TGA Status:
Draft
Draft
DTWD Status:
Approved
Approved
State Implementation and Classification
Approved Date
14/03/1996
Field of Education
080599 - Sales And Marketing, N.e.c.
AQF Level
Certificate III in
Nominal Hours
568
Duration
Unspecified
Stream of Study
Complete "Other Skills" Course (3222)
Accredited Date
14/03/1996
Expiry Date
31/12/2000
VET Act Classifier
C
VET Act Conditions
Description
To provide learners with the skills, knowledge and competencies required to be
able to undertake customer service, sales and client focussed office
secretarial or clerical support occupations in modern retail/business
organisations.