Schedule

1.

CORE

State Code	National Code	Title	Hours	Type
N0718	WRRPM1B	Administer human resources policy	36	Unit of competency
N0720	WRRPM3B	Lead and manage people	30	Unit of competency
N0715	WRRPL1B	Manage financial resources	36	Unit of competency
N0706	WRRO1B	Manage merchandise and store presentation	36	Unit of competency
N0707	WRRO2B	Manage sales and service delivery	36	Unit of competency
N0708	WRRO3B	Provide a safe working environment	36	Unit of competency

2.

ELECTIVES

Learner to complete 6 units from any othe funtional areas.
- Units must be selected from those not already completed at Certificate III.
- If choosing Employee Relations units the three units BSZ401A, BSZ402A and BSZ403A must be taken together and equate to one retail unit.
- Up to two units of competency may be chosen from another Training Package. Units from other Training Packages must be from a Certificate IV or higher qualification. These units must be related to a service or product area appropriate to the workplace context.

**INVENTORY**

State Code	National Code	Title	Hours	Type
N0689	WRRI4B	Buy merchandise	50	Unit of competency

3.

**CLERICAL/ADMIN**

State Code	National Code	Title	Hours	Type
N0664	WRRCA4B	Coordinate retail office	36	Unit of competency

4.

**FINANCE**

State Code	National Code	Title	Hours	Type
N0676	WRRF4B	Prepare payroll	36	Unit of competency

5.

**EMPLOYEE RELATIONS**

State Code	National Code	Title	Hours	Type
C0085	BSZ402A	Conduct assessment	15	Unit of competency
C0084	BSZ401A	Plan assessment	15	Unit of competency
C0086	BSZ403A	Review assessment	5	Unit of competency
C0087	BSZ404A	Train small groups	30	Unit of competency

6.

**OPERATIONS**

State Code	National Code	Title	Hours	Type
N0710	WRRO5B	Control inventory	36	Unit of competency
N0709	WRRO4B	Control store loss/security	36	Unit of competency
N0704	WRRO10A	Create an innovative work environment	36	Unit of competency
N0714	WRRO9A	Lead a team to foster innovation	36	Unit of competency
N0711	WRRO6B	Manage store facilities	27	Unit of competency
N0705	WRRO11A	Set up systems that support innovation	36	Unit of competency

7.

**PEOPLE MANAGEMENT**

State Code	National Code	Title	Hours	Type
N0719	WRRPM2B	Recruit and select personnel	36	Unit of competency

8.

**COMMON BUSINESS**

State Code	National Code	Title	Hours	Type
C3553	BSBCMN405A	Analyse and present research information	40	Unit of competency
C3555	BSBCMN407A	Coordinate business resources	20	Unit of competency
C3554	BSBCMN406A	Maintain business technology	30	Unit of competency

9.

**SMALL BUSINESS MANAGEMENT**

State Code	National Code	Title	Hours	Type
C3749	BSBSBM401A	Establish business and legal requirements	40	Unit of competency
C3752	BSBSBM404A	Undertake business planning	50	Unit of competency

10.

**FRONTLINE MANAGEMENT**

State Code	National Code	Title	Hours	Type
C3600	BSBFLM409A	Implement continuous improvement	50	Unit of competency
C3596	BSBFLM405A	Implement operational plan	50	Unit of competency
C3597	BSBFLM406A	Implement workplace information system	50	Unit of competency

11.

**HUMAN RESOURCE MANAGEMENT**

State Code	National Code	Title	Hours	Type
C0090	BSZ407A	Deliver training sessions	50	Unit of competency
C0089	BSZ406A	Plan a series of training sessions	30	Unit of competency
C0088	BSZ405A	Plan and promote a training program	50	Unit of competency
C0091	BSZ408A	Review training	15	Unit of competency

12.

**MARKETING**

State Code	National Code	Title	Hours	Type
C3643	BSBMKG402A	Analyse consumer behaviour for specific markets	50	Unit of competency
C3644	BSBMKG403A	Analyse market data	50	Unit of competency
C3645	BSBMKG404A	Forecast market and business needs	50	Unit of competency

Replaces

State Code	National Code	Title	Type
N004	WRR40197	Certificate IV in Retail Management	Qualification

Replaced By

State Code	National Code	Title	Type
S578	SIR40207	Certificate IV in Retail Management	Qualification

Entry Requirements

Traineeships and Apprenticeships